Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Personal Information
Father'sname
Languages
Timeline
Generic

Rajnish Singh

Gurgaon

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

6
6
years of professional experience

Work History

Senior Sales Executive

Kochar Tech
Gurgaon
09.2023 - 01.2025
  • Utilized CRM software to manage customer interactions and sales processes efficiently.
  • Adjusted sales techniques based on interactions and feedback from customers and peers.
  • Reduced process lags by training employees on best practices and protocols.

Quality Analyst

Concentrix
Gurgaon
09.2022 - 02.2023
  • I had to audit the calls of international agents and capture there errors in a form and then I had to share the feedback with the agents.
  • After that process went Ramp down, so they offered me to go the Bangalore branch but my family was not comfortable for it so I had to switch that company.

Senior Customer Care Executive

Startek
Gurgaon
09.2021 - 03.2022
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Collaborated with other departments on cross-functional projects impacting the customer experience.
  • Conducted regular team meetings with customer care staff to review performance and discuss areas of improvement.

Senior Sales Executive

Policy Bazaar
Gurgaon
01.2021 - 07.2021
  • I had worked there as a senior sales executive, where I had to call the customers and educate the customer about the term life insurance.
  • Due to some family emergency I had to left the company.

Senior Customer Care Executive

Allianz partners
Gurgaon
05.2019 - 01.2021
  • I was in inbound team so I had to received the call and help the customer about there query related to RSA (Road side assistance) and had to arrange the same for them.
  • After 1 year 9 months I had to left the company because the process got shrink.

Education

B.Tech - Machenical

MDU
Haryana
04-2026

12th -

C.B.S.E Board
01.2018

10th -

C.B.S.E Board
01.2015

Skills

  • Quick Learner
  • Adaptable
  • Creative
  • Analytical thinking
  • Networking
  • Multitasking
  • Cultural awareness
  • Calm under pressure
  • Organizational skills
  • Quality assurance
  • Relationship building

Languages

  • Hindi
  • English

Disclaimer

I hereby declare that the above statements are true to the best of my knowledge.

Personal Information

  • Date of Birth: 09/03/98
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Father'sname

Birendra kumar singh

Languages

English
Advanced
C1

Timeline

Senior Sales Executive

Kochar Tech
09.2023 - 01.2025

Quality Analyst

Concentrix
09.2022 - 02.2023

Senior Customer Care Executive

Startek
09.2021 - 03.2022

Senior Sales Executive

Policy Bazaar
01.2021 - 07.2021

Senior Customer Care Executive

Allianz partners
05.2019 - 01.2021

B.Tech - Machenical

MDU

12th -

C.B.S.E Board

10th -

C.B.S.E Board

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Rajnish Singh