Raju Chatlapally
Process Developer
Hyderabad,TG
Summary
A detail-oriented Quality Analyst with 9+ years of experience in analyzing and improving quality control processes. Skilled in conducting audits, implementing quality management systems, and facilitating training programs. Adept at identifying process gaps and recommending solutions to improve quality and productivity.
Overview
11
11
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages
Work History
Process Developer
Genpact india pvt ltd
03.2014 - Current
- Develop and maintain quality management systems to ensure compliance with industry standards
- Conduct internal audits to identify process gaps and recommend improvements
- Analyze data to identify trends and develop metrics to measure Quality performance
- Facilitate training programs to improve quality awareness and skills
- Collaborate with cross-functional teams to implement process improvements
- Conduct root cause analysis investigations to identify and resolve quality issues
Education
MCA -
SVS Degree & PG College
Warangal, Kakatiya University.Skills
Root Cause Analysis
Pareto Chart Analysis
Auditing and data analysis
Quality Control Root cause analysis
Quality Assurance
Team Handling
Team leadership
Error Corrections
Consolidations
Dash Boards
Query Resolve
Pivot Tables
Roles & Responsibilities
- Quality management systems
- Auditing and data analysis
- Root cause analysis
- Process improvement
- Team leadership
- Training and development
- Expertise in publishing accurate weekly and monthly reports.
- Proven track record of conducting quarterly calibration calls with clients
- Monthly refresher calls with teams to analyze and address defects
- Proficient in conducting regular trainings and refreshers to maintain 100% quality
Timeline
Process Developer
Genpact india pvt ltd
03.2014 - Current
MCA -
SVS Degree & PG College