RAJU YADAV
Indore
Summary
Dynamic and results-driven professional with extensive experience in supply chain planning and team leadership. Proven track record in enhancing operational efficiency and achieving 100% delivery targets. Skilled in WMS and strategic scheduling, with a strong focus on performance enhancement and customer relations.
Organized and detail oriented executive with keen eye on streamlining operations by carefully
managing manpower.
Overview
9
9
years of professional experience
Work History
Store Manager
Blinkit
04.2024 - 11.2025
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and supervised team members to enhance customer service and operational efficiency.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Training, Time Management, Planning, Retail, Interpersonal Communication, Team Motivation, Teamwork, Strategic Planning.
- Strong vendor management, and customer service management in FMCG retail.
- Handling a team of 50 store staff and 250 delivery riders in Indore.
- Ensuring the store is set according to the company standards involves handling all the store operations from opening to closing.
- To audit the store inventory, ordering, purchase management, vendor management, and supply management.
- To work on the store operations and ensure the store metrics are achieved.
- Conducted regular performance evaluations to identify training needs and improve team productivity.
- Ensuring all incoming activities, including Goods Receipt Notes, outward damage assessments, reports on expiration and returns, as well as cash reports, are completed promptly and accurately. Additionally, ensuring the timely preparation of Profit and Loss statements and Daily Sales Reports.
Cluster Manager
Awadh Logistics
05.2023 - 03.2024
- Oversaw daily operations to ensure efficient logistics and timely delivery of goods.
- Developed and implemented process improvements to enhance operational efficiency across multiple clusters.
- Coordinated with cross-functional teams to optimize inventory management and reduce lead times.
- Trained and mentored staff on best practices in logistics management and safety protocols.
- Building and executing the delivery process from the delivery station to the customer address.
- Ensure enough bandwidth in the territorial delivery team to ensure peak-time delivery management.
- Engage closely with the delivery team, including associates, process associates, delivery supervisors, and other stakeholders. Develop and maintain a highly motivated and performance-driven team.
- Continuously improve the delivery process, attain a sustained level of delivery performance, enhance quality standards, reduce waste, and eliminate unnecessary work.
- Analysis of the data reports to identify performance bottlenecks, and improve performance.
- Implement the formal process control and process improvement mechanisms such Implemented formal process control and improvement mechanisms, such as 5S and 4M.
Deputy Manager
Grab a Grub Services Pvt. Ltd.
03.2021 - 05.2023
- B2B - Managing and executing delivery for grocery material of JIO Mart FMCG products.
- Handling and taking all operations processes for various locations, like Indore, Ujjain, Tarana, Mhow, and Pithampur.
- Ensure enough bandwidth in the territorial delivery team to ensure peak-time delivery management.
- Managing and coordinating with the 3PL vendor's vehicles and ensuring timely placement.
- Motivate the team and ensure that we achieve a 100% delivery target.
- Focusing diligently on minimizing losses to achieve a zero-loss objective.
Hub Manager
Udaan (Hiveloop Logistics Pvt. Ltd.)
09.2020 - 02.2021
- Oversaw daily operations, ensuring efficient delivery and logistics processes.
- Managed inventory levels, optimizing stock management and reducing waste.
- Implemented safety protocols, enhancing workplace safety standards and compliance.
- Trained and mentored team members, improving productivity and teamwork skills.
- Maintained daily slot adherence of delivery and achieved 99%, sustaining it.
- Maintained daily RTO%, and achieved below 5%.
- Responsible for LM cost, CPK, and CPT.
- (In-House Routing) Plan accordingly to use maximum utilization of the vehicle.
- Vendor management for last-mile operations.
Branch Manager
Rivigo Logistics
09.2016 - 08.2020
- Handling the transshipment of consignment from different
branches. - Ensure there timely connection as per given TAT.
- Handling team of 30member including Team Leader &Operation
Associate, and Provide
Daily, Weekly and Monthly Training as per Company Requirement. - Ensure safety, security and proper stacking of warehouse.
- Complete Inbound and outbound operations of warehouse with
handling a team. - LH/Feeder Vehicle on time despatch.
- To ensure Vehicle utilization 100 % with follow-up APN process.
- Make Reconciliation stock and handle admin activities.
- Cooling – Booking & enroute cooling control on daily basis.
- POD follow on same day more than 48 hrs POD should be zero.
- Achieving 0% DEPS across cluster and sustain it 10 weeks.
- Analyst for CPB (Customer promised breach) Reports.
- Responsible for capacity utilization of feeder route Vehicles.
- Sustain a 0% DEPS across the cluster for a duration of 10 weeks.
Education
MBA - Finance / Operations
Shri Govindram Seksaria Institute Of Technology And Science
Indore, India07-2014
BBA - Finance
Shree Jain Diwakar Collage (DAVV)
Indore, India06-2014
Senior Secoandary School - Commernce
New Era Public Academy
Indore, India06-2008
Skills
- Supply Chain Planning, First Mile/Last Mile Operations, Warehouse Operations Management,
- WMS, ERP
- Team Leadership, Performance Enhancement, Strategic Scheduling, Customer Relations, Issue Resolution
Timeline
Store Manager
Blinkit
04.2024 - 11.2025
Cluster Manager
Awadh Logistics
05.2023 - 03.2024
Deputy Manager
Grab a Grub Services Pvt. Ltd.
03.2021 - 05.2023
Hub Manager
Udaan (Hiveloop Logistics Pvt. Ltd.)
09.2020 - 02.2021
Branch Manager
Rivigo Logistics
09.2016 - 08.2020
MBA - Finance / Operations
Shri Govindram Seksaria Institute Of Technology And Science
BBA - Finance
Shree Jain Diwakar Collage (DAVV)
Senior Secoandary School - Commernce
New Era Public Academy