RAKESH RANJAN
Service Sales
RAJNAGAR EXTENSION, GHAZIABAD
Summary
Looking forward to work with a progressive organization that gives scope to apply my knowledge and skills, and to be a part of team that dynamically work towards the growth of the organization. Seeking a position to utilize my skills & abilities in sales sector to find ample opportunities to be professional, so that I can contribute my best towards achieving the goals of the organization I join.
Overview
13
13
years of professional experience
26
26
years of post-secondary education
Work History
Asst. Manager- Service Sales
KONE ELEVATOR INDIA PVT. LTD
Noida
2015.11 - Current
- Scale of efficiency:- Handled route of 450 Customers having 1700 units.
- Handling Major & corporate Customer.
- Developed key customer relationships.
- Developed sales plans, goals, strategies and objectives to achieve goals and revenue objectives.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Listened to customer needs to identify and recommend best products and services.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Service Sales Executive
OTIS ELEVATOR CO. (I) LTD
Noida
2010.03 - 2015.11
- Annual Maintenance Contracts (AMC) Renewal
- T-sales/Spare Sales
- Customers Relationship
- Conversion
- Recoveries
- Solicit existing and new customers for business opportunities
- Follow up for payment
Education
B.SC. - I.T
Marwari College (Tilkamanjhi Bhagalpur University, Academic
2006.04 - 2009.04
10th - Science
HIGH SCHOOL
Katoria 2003.03 - 2024.03
Jharkhand - Sciencee
AS College
Deoghar 2004.04 - 2006.08
Skills
- Negotiations, Time Management, Customer Centricity.
- WEB TECHNNOLOGIES : HTML
- OTHER : MS Office, E-mail, Typing Speed 50 W.P.M
- Concepts : Hardware & Internet Skills
- Sales and service-oriented
- Service Contract Sales
Languages
Hindi, English
First Language
English
Proficient
C2
Hindi
Proficient
C2
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Exceeded Monthly sales targets
- Recognized by management for 1st 24/7 CS order booking in North
- Built and nurtured key client relationships.
- Mentoring a coworker
- Received awards for employee of the Quarter
- Handing Key Account
Timeline
Asst. Manager- Service Sales
KONE ELEVATOR INDIA PVT. LTD
2015.11 - Current
Service Sales Executive
OTIS ELEVATOR CO. (I) LTD
2010.03 - 2015.11
B.SC. - I.T
Marwari College (Tilkamanjhi Bhagalpur University, Academic
2006.04 - 2009.04
Jharkhand - Sciencee
AS College
2004.04 - 2006.08
10th - Science
HIGH SCHOOL
2003.03 - 2024.03
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