Rakesh Kumar Ghadei
Service Engineer
Bhubaneshwar
Summary
Adept at delivering technical and diagnostic support. Enhanced customer satisfaction through effective problem-solving and collaboration. Implemented efficient inventory management, ensuring optimal spare parts availability.
Committed to continuous learning, driving service quality improvements in the fast-evolving EV industry.
Personable and technically adept, bringing solid foundation in mechanical and electrical systems. Committed to delivering high-quality service solutions to enhance operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Service Engineer
Chetak Technology Ltd
04.2024 - Current
Works as a service engineer on Chetak EV in a Dealer point
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
- Implemented efficient inventory management systems to ensure sufficient stock levels for spare parts required during servicing visits.
Education
High School Diploma - Electrical Engineering
Higher Secondary School of Education And Technology
Itamati , Nayagarh08.2023
Skills
Technical and diagnostic support
Timeline
Service Engineer
Chetak Technology Ltd
04.2024 - Current
High School Diploma - Electrical Engineering
Higher Secondary School of Education And Technology