Rakshitha Kummaraju
Hyderabad
Summary
Dynamic Process Executive at Cognizant Technology Solutions with expertise in fraud analysis and risk assessment. Proven track record in creating comprehensive Suspicious Activity Reports and enhancing workflow efficiency. Skilled in effective communication and team collaboration, consistently resolving transactions to minimize revenue losses while maintaining confidentiality and compliance.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Process Executive
Cognizant Technology Solutions
Hyderabad
01.2024 - Current
- Tracked criminal fraud through monitoring financial transactions and analyzing data for irregular patterns
- Identified fraudulent activities, including account takeovers and friendly fraud, through transaction observation.
- Assessed risk levels of transactions based on amount, frequency, and relationship history.
- Created comprehensive Suspicious Activity Reports (SARs) detailing unusual financial activities.
- Conducted in-depth research to gather information for responding to RFIs.
- Analyzed data to identify process improvements and enhance workflow efficiency.
- Resolved queued transactions within service level agreements to minimize revenue losses.
- Maintained accurate records of transactions and updated databases regularly.
- Assisted in training new staff on operational procedures and best practices.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Maintained confidentiality of investigative information throughout processes.
- Ensured compliance with organizational quality standards in all service areas.
Education
Bachelor of Commerce - Accounting And Finance
Jagruti Degree And Pg College
Hyderabad 06.2020 - 04.2023
Skills
- Fraud analysis
- Risk assessment
- Suspicious activity reporting
- Transaction resolution
- Process improvement
- Team collaboration
- Confidentiality maintenance
- Effective communication
- Performance incentives
- Documentation review
- Data analysis
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Process Executive
Cognizant Technology Solutions
01.2024 - Current
Bachelor of Commerce - Accounting And Finance
Jagruti Degree And Pg College
06.2020 - 04.2023