Summary
Overview
Work History
Education
Skills
Work Preference
Certification
Timeline
Ram Misra

Ram Misra

Head- Business Solutions & Presales
Bengaluru,Karnataka

Summary

An accomplished solution specialist with about 19 years of comprehensive international work experience in the field of Blockchain, Mobile Application, Payment Systems among others. Have helped businesses close more than 4 Million Dollars worth of business in a calendar year. Have work experience in Europe, Middle East & India. Extensive experience in closing & onboarding companies across industries like financial services, consumer, retail & technology sector.

Overview

20
20
years of professional experience

Work History

Asst. Vice President

KRYPC TECHNOLOGIES PVT. LTD
Bengaluru, Karnataka
04.2016 - Current
  • Manage budgets effectively, ensuring resource allocation is optimized to maximize returns
  • Prepare statement of work based on client requirement understanding & help sales close the deal
  • Work on various solution approaches that benefit the business and help to scale in the future
  • Manage end-to-end client engagement experience. Act as the primary liaison between all the key parties involved in the project initiation implementation.
  • Monitor overall quality of completed projects by consistently monitoring progress and addressing issues proactively
  • Ensured prompt resolution of any conflicts or obstacles encountered during project's execution phase, helping maintain smooth workflow across departments involved in its completion process
  • Train & mentor team members as per the project's requirements
  • Create scope and fit-gap workshops for projects/enhancements, proposing solutions for critical
    gaps, and aligning with business teams and effort
    estimations
  • Delivered multiple successful IT projects on time and within budget by effectively managing resources, timelines, and stakeholder expectations
  • Help QA & product owner team prepare functional test cases to cover all SoW deliverables
  • Conduct regular meetings with clients on project
    status, interim demos, understanding change requests,
    and general queries about the project
  • Ensure KPIs are met during the Go-Live period and get sign-off
  • Led market research, product planning & assisted the
    development cycle in creating 3 major platforms/products contributing around USD 3 Million in revenue for the company

Senior Manager

YPAYCASH & PAYBLOX
Bengaluru
08.2012 - 03.2016
  • Achieved operational excellence by streamlining processes and implementing best practices
  • 100% regulatory compliance and successful RBI and Business Continuity Process audits
  • Managed to keep fraud incidence to less than 0.01%
  • In-house setup of fully automated back-office
  • Successfully delivered a pre-paid wallet in Kuwait
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects
  • Mentored junior staff members for skill development and career progression within the organization.

Asst. Manager

ATOM TECHNOLOGIES
Bengaluru
04.2011 - 07.2012
  • Working closely with banks for lead generation
  • Client interaction on the implementation aspects and providing payment solutions
  • Collating requisite documentation and ensuring they are in order before sending them to the business team
  • Collection

Sales Manager

DHANALAXMI BANK
Hyderabad
09.2010 - 04.2011
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals
  • Led a successful sales team
  • Added 5 new direct sales associates
  • Closed loan portfolio worth INR 60,000,000

Manager

ICICI BANK
Bengaluru
07.2005 - 08.2010
  • Consistently met sales targets through proactive client outreach and relationship building efforts
  • Managed a diverse portfolio of loans
  • Reduced loan processing time by implementing efficient workflow management systems
  • Managed a high-performing team of lending professionals, consistently exceeding departmental goals in areas such as customer satisfaction and loan origination volume
  • Contributed more than INR 20,000,000 in retail loans business per year from bank branches
  • Awarded for achieving more than 95% in insuring loans.

Sales Executive

ZENITH COMPUTERS
Bengaluru
05.2004 - 07.2005
  • Handled institutional sales of Desktops, Laptops and Servers
  • Exceeded quarterly targets consistently
  • Demonstrated expert product knowledge during client interactions
  • Closed deals worth INR 10,000,000

Education

Post Graduate Diploma - Business And Management: Marketing & International Business

.S.Ramiah Institute of Management
03

Bachelor of Computer Applications - Computer Applications

Roland Institute of Computers & Management Studies
08

Skills

  • Decision Making & Judgment
  • Coordination of Administrative Activities
  • Procedure Implementation
  • Operational management
  • Program Administration
  • Teamwork and Collaboration
  • Business Analysis
  • Cross-functional Team Coordination
  • Digital Transformation
  • Continuous Improvement
  • Requirements Gathering
  • Problem-solving abilities
  • Analytical Skills
  • Task Prioritization
  • Time Management
  • Project Leadership
  • Requirements Analysis
  • Scope Definition
  • Team Collaboration
  • Effective Communication
  • Consulting
  • Policy compliance
  • Corporate Communications
  • Software
  • JIRA
  • MS Excel
  • MS Word
  • MS Powerpoint
  • MSSQL
  • Trello

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Certification

  • Blockchain: Understanding Its Uses and Implications https://courses.edx.org/certificates/09269e5f1a4442fb8717967005c573e6
  • Blockchain Security https://www.coursera.org/account/accomplishments/records/WUE7G24JU6JS
  • Climate Change: Carbon Capture and Storage https://www.coursera.org/learn/climate-change-carbon-capture-and-storage

Timeline

Asst. Vice President - KRYPC TECHNOLOGIES PVT. LTD
04.2016 - Current
Senior Manager - YPAYCASH & PAYBLOX
08.2012 - 03.2016
Asst. Manager - ATOM TECHNOLOGIES
04.2011 - 07.2012
Sales Manager - DHANALAXMI BANK
09.2010 - 04.2011
Manager - ICICI BANK
07.2005 - 08.2010
Sales Executive - ZENITH COMPUTERS
05.2004 - 07.2005
.S.Ramiah Institute of Management - Post Graduate Diploma, Business And Management: Marketing & International Business
Roland Institute of Computers & Management Studies - Bachelor of Computer Applications, Computer Applications

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Ram MisraHead- Business Solutions & Presales