RAMA Mudiverti
Infrastructure Manager
Bangalore,KA
Summary
Multilingual Technology Leader/ IT Strategist with 16 years of experience Specializing in Azure Cloud Operations, Disaster Recovery, VMWare, End-Point Security (XDR, EDR), Windows Server Administration, AGILE Transformation, Change Management, Monitoring (AppD, ITRS, Grafana/loki, SPLUNK), Encryption and Change Management.
Overview
15
15
years of professional experience
6
6
Certifications
Work History
Infrastructure Manager
Convergint
1 2023 - 04.2024
- Led a team of 20 engineers in the DevOps and Azure Cloud Operations.
- Directed Azure Cloud infrastructure operations to ensure peak performance. Spearheaded Azure Pipeline deployments to enhance software delivery. Mentored staff in Azure DevOps, Scrum, and Kanban practices, fostering an Agile working environment.
- Change Management and implementing fresh-service platform for Auto ticketing & Support.
- Handled On-Prim to Cloud Migration Projects.
- vulnerability Management. (Sonar Cloud, Mend SAST, Mend IO
Lead Systems Operations Engineer (VP)
Wellsfargo
02.2011 - 01.2023
- Lead a team of 14 Engineers in Infrastructure, Cloud, application, and Monitoring services, ensuring 100% quality support delivery
- Manage Data Center operations including Clustering, SQL server, and other critical infrastructure components like High Availability
- Member of ECAB for approving and authorizing Emergency changes
- Citrix Client hosting, Application Integration, Change/Problem and Incident Management
- Root Cause Analysis, Preventive Action Case study
- Citrix Client Hosting
- Encryption techniques
- Patch Management
- COTS application/Server support
- Third-Party Risk Management, Vendor Management, Stake Holder Management
- Setting up Jobs in Autosys (CA scheduling) VMWare Clustering, High Availability, Configure Network Load Balancers
- Hardware Management on site for Lenel Physical Access control security systems
- Data Center Management
- Cross-Functional team management
- Vulnerability Management (Qualsys)
- Monitoring Tools (Grafana/Grafana Loki, ITRS Geneos, HP APM, AppD, SPLUNK)
Systems Administrator
DQ Entertainment International
08.2010 - 02.2011
- Systems Administrator Managing Active Directory, WSUS & Data Center Management.
IT Analyst
Knoah Solutions Private Ltd.
01.2008 - 03.2010
- L1 Support
- Desktop Management, responsibilities include prioritizing user requirements, overseeing system upgrades and researching new tools.
Education
Bachelor of Science - Computer Science
JUNU University
Hyderabad 04.2001 -
Skills
Azure AD
Cybersecurity Fundamentals
Virtualization Technologies (VMware, Hyper-V)
DevOps Practices (CI/CD pipelines)
IT Service Management (ITIL)
Security
Threat and Vulnerability Management
Incident Response
Data Privacy and Protection
XDR, EDR, SIEM & End-point Security
Project Management
Agile and Scrum Methodologies
Risk Management
Team Leadership
Compliance & Governance
Problem-Solving
Critical Thinking
Decision Making
Time Management
Team Collaboration
Innovative Thinking
Conflict Resolution
Effective Communication
Stakeholder Management
Team Collaboration
Remote Team Management
Technical Documentation
Leadership & Management
Team Building & Mentoring
Change Management
Operational Excellence
Performance Evaluation
Problem Solving & Analysis
Analytical Thinking
Critical Thinking
Root Cause Analysis
Process Improvement Strategies
Project Management
Agile & Scrum Methodologies
Stakeholder Communication
Cross-functional Team Leadership
Continuous Improvement Processes
Incident Management
Task Prioritization
Technology Integration
Disaster Recovery
Disaster Recovery Planning
ITIL Framework
Information Security
System Integration
Business Continuity
Data Center Management
Accomplishments
- 9X Champion Winner for Exemplary Performance and Delivery
- Appreciation Card for outstanding efforts in driving the BCP Simulations for the bank from CIO
- Winner of Gold Coin for infrastructure cost-saving solution project by WellsFargo International Solutions Pvt. Ltd., 2017 (Dollar Save 85000$)
- Best Performer of the Year by Wells Fargo International Solutions Pvt. Ltd.,2017
Certification
Azure Cloud Fundamentals AZ104
Timeline
Lead Systems Operations Engineer (VP)
Wellsfargo
02.2011 - 01.2023
Systems Administrator
DQ Entertainment International
08.2010 - 02.2011
IT Analyst
Knoah Solutions Private Ltd.
01.2008 - 03.2010
Bachelor of Science - Computer Science
JUNU University
04.2001 -
Infrastructure Manager
Convergint
1 2023 - 04.2024