Ramachandran Umapathi
Madurai
Summary
Dynamic Sr. Cloud Support Engineer at Maestrowiz Solutions Pvt Ltd, adept in AWS and Azure cloud services. Proven expertise in cloud infrastructure management and proactive problem-solving, successfully automating deployments and enhancing system performance. Skilled in containerization and monitoring tools, driving efficiency and reliability in complex environments.
Overview
19
19
years of professional experience
Work History
Sr. Cloud Support Engg.
Maestrowiz Solutions Pvt Ltd
Chennai
09.2019 - Current
- Create and maintain AWS / Azure cloud infrastructure with multiple clients
- Set up and build AWS infrastructure for various resources (VPC EC2, S3, IAM, EBS, Security Group, Auto Scaling, RDS) in Cloud Formation JSON templates.
- Working on AWS services (S3, EC2, ELB, EBS, Route53, VPC, Auto scaling, etc.) and deployment services (Lambda, and Cloud Formation) and security practices (IAM, logging/CloudWatch and CloudTrail) and RDS, DynamoDB (NoSQL), Beanstalk, Cloud Front, ECS, SQS, SNS, and SES.
- Working on version control system tools Bitbucket and GIT and having strong knowledge of source control concepts like Branches, Masters, Merges, and Tags.
- Hands-on experience in site-to-cloud migration.
- Good Knowledge of Cloud to site VPN configurations.
- Good Knowledge of containerization. Use of Docker to manage microservices for development and testing.
- Developing Docker images to support Development and Testing Teams and their pipelines
- Automated the cloud deployments using Python, and AWS Cloud Formation Templates.
- Expertise in Microsoft Azure Cloud Services ( PaaS & IaaS ), Azure Monitoring, Key Vault, and SQL Azure.
- Manage different AZURE environments for provisioning of Linux servers and services executed by the providers.
- Good at Manage hosting plans for Azure Infrastructure, implementing & deploying workloads on Azure virtual machines (VMs).
- Experience with Nagios and CloudWatch administration tools.
Qruize Technologies Pvt Ltd
Chennai
04.2015 - 08.2019
- Create and maintain Azure / AWS cloud infrastructure with multiple clients
- Expertise in Microsoft Azure Cloud Services ( PaaS & IaaS ), Internet of Things (IoT), Azure Monitoring, Key Vault, and SQL Azure.
- Manage different AZURE environments for provisioning of Linux servers and services executed by the providers.
- Good at Manage hosting plans for Azure Infrastructure, implementing & deploying workloads on Azure virtual machines (VMs).
- Set up and build AWS infrastructure for various resources (VPC EC2, S3, IAM, EBS, Security Group, Auto Scaling, RDS) in Cloud Formation JSON templates.
- Working on AWS services (S3, EC2, ELB, EBS, Route53, VPC, Auto scaling, etc.) and deployment services (Lambda, and Cloud Formation) and security practices (IAM, logging/CloudWatch and CloudTrail) and RDS, DynamoDB (NoSQL), Beanstalk, Cloud Front, ECS, SQS, SNS, and SES.
- Working on version control system tools Bitbucket and GIT and having strong knowledge of source control concepts like Branches, Masters, Merges, and Tags.
- Hands-on experience in site-to-cloud migration.
- Good Knowledge of Cloud to site VPN configurations.
- Good Knowledge of containerization. Use of Docker to manage microservices for development and testing.
- Developing Docker images to support Development and Testing Teams and their pipelines
- Automated the cloud deployments using Ansible, python, and AWS Cloud Formation Templates.
- Experience with Nagios and CloudWatch administration tools.
Technical Support Engineer
Origin ITFS Pvt Ltd
Chennai
02.2008 - 03.2015
- Acting as Sr. Technical engineer to identify and implement solutions to problems affecting IT services.
- Providing 1st/ 2nd Line and some 3rd Line support at face-to-face to client sites, over the telephonic, remote & internal staff members.
- Installation and maintenance of all systems within a client’s environment.
- Producing documentation on operational, system, and user procedures & guidelines.
- Building, configuration, and troubleshooting of server and desktop hardware.
- Providing advice on the selection and purchase of IT equipment.
- Maintaining maximum availability of supported services for users.
- Obtaining quotes for the supply of goods and services to the clients.
- Designing, implementing, and managing Active Directory.
- Monitoring the progress of third-party maintenance contract suppliers.
- Ensuring that support calls are logged and handled effectively and efficiently.
- Responsible for disaster recovery, closing security loopholes and access levels.
- Ensure adequate antivirus protection & solutions are maintained and updated.
- Identify and recommend improvements for E-mail applications & page development.
- Responsible for Storage & Blade server Implementation.
- To give Pre-sales support to Clients & internal Staff.
- Hands-on experience in Install & Configure Backup software for scheduled Backup and IBM, HP Tape drive Management.
- Installed and tested operating systems, applications, updates, patches, and service packs.
System Administrator
Latha Madhavan Polytechnic College
Madurai
05.2007 - 01.2008
- Acting as System Admin to identify and implement solutions to problems affecting IT services.
- Providing 1st & 2nd Level support.
- Installation and maintenance of all systems within a client’s environment.
- Producing documentation on operational, system, and user procedures & guidelines.
- Maintain the company LAN Network of about 100+ clients.
Service Engineer
Silicon Info Solutions
Madurai
05.2006 - 04.2007
- Acting as Service engineer to provide the first level of Support.
- To maintain the AMC customer, Install the Windows and troubleshoot the basic Hardware and peripherals.
- Good Knowledge & understanding of Server Hardware Technology like IBM, HP, etc.
- Experience of Windows 2003 & 2008, Active Directory Group Policies, TCP/IP, DNS, DHCP.
- Hands-on experience in configuring Hardware RAID 0, 1, 5, 10, 50, 6.
- Knowledge & understanding of backup technologies & disaster recovery methods.
- Good understanding of Server Hardware Technology, Storage, Blade servers, Linux, LANs, and WANs.
- Hands-on experience in storage installation & configuration as per the user requirement.
- Install & Troubleshooting N-Computing Devices (Multi-User Terminals).
- Configuring Network Printers and Desktop printers.
Education
Dip.CSE (Hons.) - Computer Science Engg
Lathamathavan Polytechnic College
Madurai01.2006
Higher Secondary First -
MLWA Hr. Sec. School
Madurai01.2004
Skills
- AWS and Azure cloud services
- DevOps methodologies
- Kubernetes configuration
- Azure DevOps tools
- CI/CD pipeline management
- Terraform infrastructure as code
- Nagios and Prometheus monitoring
- System administration
- Office 365 and G Suite management
- Linux and open-source technologies
- Virtualization techniques
- Server configuration
- Technical support services
- Security solutions implementation
- Analytical mindset development
- Proactive problem-solving strategies
- Cloud infrastructure management
- Containerization techniques
Languages
- Tamil
- English
Personal Information
- Passport Number: G3261196
- Date of Birth: 01/17/87
- Nationality: Indian
Timeline
Sr. Cloud Support Engg.
Maestrowiz Solutions Pvt Ltd
09.2019 - Current
Qruize Technologies Pvt Ltd
04.2015 - 08.2019
Technical Support Engineer
Origin ITFS Pvt Ltd
02.2008 - 03.2015
System Administrator
Latha Madhavan Polytechnic College
05.2007 - 01.2008
Service Engineer
Silicon Info Solutions
05.2006 - 04.2007
Dip.CSE (Hons.) - Computer Science Engg
Lathamathavan Polytechnic College
Higher Secondary First -
MLWA Hr. Sec. School
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