RAMANAN GV

A seasoned IT Professional with over 20+ years of experience in strategizing, setting up, managing delivery operations in telecom network operations including Digital Transformation, Consulting, Business Transformation across Planning, Design, Build, Service Delivery, Service Assurance, Revenue Assurance, and Billing. I head a team of 500+ members and leading the Digital transformation team for driving the operational efficiency, cost savings, setting up benchmarks across US, Euro and LATAM markets. Versatile Senior Director highly experienced in [Type] and [Type] areas. Hands-on leadership and management background with a solid track record of success in process optimization and operational restructuring. Seeking a [Job Title] position with a growing operation. Experienced business leader gifted in building strategic industry partnerships, coordinating tactical plans and devising proactive strategies focused on enabling growth and maintaining marketplace flexibility. Oversees [Type] workforce planning and improvements and brings [Number] years of [Industry] experience.

• Certified Six Sigma Green Belt Certified
• Internal certifications
• Lean principles certified
• Agile scrum certified

• Established Digital Transformation team for Fibre Operations Management with combination of Automation, Onshore/Offshore Delivery Team to deliver 250K UPRNs per year
• Launched Digital Migration team for integrating advanced GIS system for larger UK client (In Progress)
• Successfully delivered Consulting programs across UK and US clients to deliver solution approach for business challenges including Fibre operations, contact operations and automation
• Successfully partnered with leading USA Internet Service Provider and ramped up the RPA and Service Delivery revenue from $350K to $12M annual revenue in span of 5 years
• Created RPA Centre of Excellence for USA ISP and delivered more than 200 Bots using Blue Prism platform
• Focused on LATAM region Service Delivery and Service Assurance areas with RPA and Delivery Management with annual revenue of $5M over the span of 2 years
• Established RPA Centre of Excellence for LATAM ISP and delivered more than 100 Bots over the span of 1.5 years
• As part of practice, successfully launched business opportunities in Europe and established RPA platform for ongoing processes in Service Delivery with annual revenue of $3M
• Established ‘Service Assurance” contact center operations at Panama with annual revenue of $4M
• Spearheaded number of innovation initiatives resulting in Annual Savings of USD 12M
• Won “Core Value Award” from President during 2013-14 for successful entry into Telecom domain
• Won “Delivery Excellence for consecutive 2 years from 2016 & 2017
• Won “Critical Transition of the Year Award” in 2020 for Spanish based automation and fallout transition

• Date of Birth: 06/17/1976
• Nationality: Indian

• English
• Tamil
• Kannada
• Hindi

• xxxx

• core value award 1
• core value award 2