Ramaswamy Gone

Dynamic Portfolio/Program Manager with a proven track record at Amazon, adept at driving multi-million-dollar IT transformations. Expert in Agile methodologies and stakeholder management, I successfully delivered over 10 strategic programs, enhancing delivery efficiency by 25%. Skilled in budget forecasting and resource planning, I excel in leading cross-functional teams to achieve exceptional results.

• Amazon Development Centre India Pvt, Portfolio/Program Manager, 12/22 - Current
• GE Healthcare - Capgemini India, Product / Engagement Manager, 06/17 - 11/22
• Zebra Technologies: Capgemini US, Project Manager, 06/16 - 05/17
• GE Power & Water: Capgemini US, Test / QA Manager, 06/13 - 05/16
• Capgemini Public, Business Analyst, 04/06 - 05/13

• Professional Scrum Master: PSM-I
• Engagement Manager: Capgemini
• Automation: UiPath / Selenium / QTP
• SAP FI Consultant

• Managing critical programs in FGBS by global, regional and country payroll programs and projects. Managing projects intakes from multiple FinOps (AP/AR/Payroll) teams.
• Led product launches, tracked and delivered on team goals / product success metrics OKRs including those with cross-dependencies. Develop insightful product narratives.
• Proposed, developed, and launched an AI-enabled tool (B2B) to provide centralized view of solution taxonomy to 30+ teams. Developed PRFAQ, gathered requirements from 50+ stakeholder groups, gained approval for resource and product development.
• Analyze, preparing dashboards, contributed to Portfolio MBR/QBRs.
• Worked on a major Payroll Controllership On-behalf-of-Banking Account Change (BAC) project and successfully onboarded 58 countries within four months. Access to update bank account details in payroll has been restricted from 85 to 5 (94% reduction) users to reduce fraud risk and strengthen access controls.
• Managed over 60 resources, performed estimations, resource planning, and monitored resource utilization based on work forecasts.
• Experience in delivering complex projects with demonstrated aptitude for risk identification, mitigation, and application of professional project management principles to ensure project success.
• Coordinating retrospective reviews, capturing lessons learned and embedding improvements into future transformation efforts.
• Prepare, track and monitor the scope, estimates, timelines, deliverables, status, risk and issues log for design/development and QA team.
• Defines key performance indicators (KPI).
• Drives continuous process improvement by collaborating with stakeholders to design new solutions that enhance business performance and achieve established goals.
• Identifies and evaluates potential risks/obstacles while maintaining Service Level Agreements (SLA) and capturing audit metrics.
• Participates in Audits, evaluates design and operational effectiveness, determines exposure to risk, and develops remediation strategies.
• Possesses excellent team building, leadership, and relationship management skills.
• Owns the SoW and change requests for the program.
• Provides integration/implementation and support services to sponsors / owners / clients throughout the project life cycle.
• Manages projects within established timelines, ensuring adherence to timescales and budgets, while overseeing Financial Operations (FinOps).
• Manages Employee Hiring, Rotation, Training, and retention with career planning.
• Demonstrates high efficiency in screening new business deals and leads presales efforts with successful conversions and quick deal closures.
• Determines required skill sets, reviews resource availability pipeline, identifies spare capacity, matches spare capacity with projected timelines and required skills, and requests resource allocations from Resource Managers based on spare capacity.