Ramesh Bhosale

Experienced in service assurance and incident management within the Telecommunication/Network Industry. Expertise in various transmission technologies such as SDH, Packet network (L2VPN), MPLS, fiber optics, RF, WDM, DWDM, and OTN. Solid foundation in IP basics and Routing Switching. Demonstrated best customer service assurance through effective complaint management skills. Highly organized and dependable candidate adept at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to ensure team goals are met.

Experience with SDH, PDH, SONET, MPLS-L2VPN, WDM, DWDM, OTN, Fiber optics, IP basics and Routing Switching for Huawei, CISCO and NOKIA routers. Managing daily operations in Service assurance-Incident management for client Tata Tele business services limited. Having skills of transmission technologies for different vendors like ECI, TEJAS and ALCATEL, NOKIA, Huawei , leading and mentoring team and coordinating cross-functional departments or managing vendor relationships. Preparing monthly reports and attending SLA meets with carrier customers. Handling all carrier customer account for TTBS and having good ability to resolve issues and enhance customer satisfaction.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of 17 in the development of TTBS SOC project.
• Supervised team of 17 staff members.