RAMESH KAKA

• Team Management
• ITILV3 Foundation Certified
• CCNA certified
• JNCIA Certified

To obtain a responsible and prospective position where my technical skills are used and creativity is challenged towards the maintenance and production of the system in a domain that enhances my career professionally and also fulfills goals of the organization

Network operations professional with proven track record in maintaining and optimizing network infrastructures. Known for strong collaboration and adaptability, ensuring seamless network operations. Well-versed in network protocols, monitoring, and security measures, bringing reliability and efficiency to every project.

• Solutions-driven professional with Handful experience in Data center environment. Customer- focused, highly organized self-starter with effective customer-service skills and demonstrated
• 5+ Years of Data Center Experience, including Technical Knowledge in Network domain, windows and basics of Linux
• From Service Delivery perspective -Managed Contract management, Operations, resourcing, Service Level management and vendor management. Defining functional requirements, standards, methods, design, procedures, implementation, test, operation or support arrangements and analyzing and driving the Root Cause Analysis (RCAs) that pertain to Service Delivery/Assurance.
• Achieved high degree of customer satisfaction by connecting with customers; helped customers attain achievable development plans, schedules, and project outcomes, ensuring success with difficult IT projects.
• Successfully carried-out the Smooth transition with other cross functional Vendor’s during the tenure of the Project.