RAMESH KRISHNAMURTHY
Pricing & Revenue Management Analyst
Mumbai
Summary
Pricing & Revenue Management Professional with 19 years of progressive experience in the airline and travel services industry. Demonstrated expertise in revenue optimization, pricing analysis, payment solutions, and inventory management. Proven track record of enhancing operational efficiency, maximizing profitability, and improving customer satisfaction while ensuring compliance with stringent SLAs. Skilled in driving cross-functional collaboration, streamlining processes, and implementing innovative solutions that deliver measurable business results.
Overview
22
22
years of professional experience
1
1
Language
Work History
Analyst – Service Management
Accelya Services India Pvt Ltd
10.2021 - 06.2024
- Managed payment solutions operations for global airline clients, ensuring SLA compliance and business continuity.
- Created and maintained SOPs, process documentation, and training materials to support service delivery.
- Handled contract addendums from initiation to production, streamlining client onboarding.
- Supported airlines, acquirers, and card companies, consistently meeting SLA timelines.
- Monitored application health, resolved issues proactively, and improved transaction repair module efficiency.
Pricing Analyst – Revenue Management
Jet Airways India Ltd
12.2015 - 04.2019
- Analyzed pricing proposals through financial, competitive, and market trend assessments to optimize fare strategies.
- Introduced process improvements to strengthen market competitiveness.
- Monitored competitor fares, managed private fare filings, and evaluated promotional impacts.
- Partnered with Sales and Revenue Management teams to align pricing decisions with overall business goals.
Inventory Analyst – Revenue Management
Jet Airways India Ltd
09.2008 - 11.2015
- Safeguarded revenue integrity by monitoring competitive actions and preventing misuse.
- Optimized seat utilization and minimized spoilage through proactive inventory management.
- Collaborated with sales, airport services, and operations to maximize revenue opportunities.
Executive – Revenue Management Support
Jet Airways India Ltd
06.2006 - 08.2008
- Managed overbooking, peak-flight adjustments, and seasonal inventory changes to optimize load factors.
- Oversaw pre-flight checks, disruption handling, and passenger re-accommodation to ensure smooth operations.
Customer Service Assistant – Reservations
Jet Airways India Ltd
11.2002 - 05.2006
- Handled customer and agent queries, reservations, and schedule changes using SABRE system.
Education
Bachelor of Commerce -
University of Mumbai
Skills
MS Excel proficiency
Governance, Documentation and reporting
Team collaboration and leadership
Workflow Analysis
Deadline adherence
Business operations analysis
Account reconciliation
Awards
Best Team Award – 2023, Accelya Services India Pvt Ltd
Timeline
Analyst – Service Management
Accelya Services India Pvt Ltd
10.2021 - 06.2024
Pricing Analyst – Revenue Management
Jet Airways India Ltd
12.2015 - 04.2019
Inventory Analyst – Revenue Management
Jet Airways India Ltd
09.2008 - 11.2015
Executive – Revenue Management Support
Jet Airways India Ltd
06.2006 - 08.2008
Customer Service Assistant – Reservations
Jet Airways India Ltd
11.2002 - 05.2006
Bachelor of Commerce -
University of Mumbai
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