Dedicated QA Assistant Manager recognized for improving manufacturing margins and customer satisfaction. Strong skills in complaint investigation and inspection methodologies, committed to delivering high-quality products and effective solutions.
Overview
23
23
years of professional experience
Work History
Assistant Manager QA
M/s LMW LIMITED
Coimbatore
09.2007 - 01.2026
Investigated nonconforming material reports and facilitated root cause analysis activities for identifying corrective actions.
Conducted regular inspections of production lines to identify potential defects or areas of improvement.
Reviewed documentation associated with all new product launches prior to release into production.
Assisted in developing strategies for improving overall customer satisfaction ratings.
Analyzed customer feedback data to determine necessary changes in product design or manufacturing processes.
Managed the development of inspection plans for incoming materials from suppliers.
Fielded customer complaints and rectified service issues.
Monitored product trends and suggested changes.
Managed continuous improvement strategies to improve manufacturing margins and reduce costs.
Implemented corrective and preventive action (CAPA) systems, significantly reducing defect rates and improving product reliability.
Collaborated with R&D teams to establish quality criteria for new products, ensuring design for quality and manufacturability.
Managed the development and maintenance of quality management systems (QMS), ensuring continuous improvement and efficiency.
QC Staff Member
M/s TEXMO INDUSTRIES
Coimbatore
03.2004 - 08.2007
Conducted quality inspections on products to ensure compliance with industry standards.
QC Inspector
M/s SAM TURBO INDUSTRIES
Coimbatore
08.2003 - 03.2004
Documented inspection results and maintained accurate records.
Utilized measurement tools to assess product specifications accurately.
QC Inspector
M/s Frv Industries
Chennai
09.2002 - 09.2003
Inspected incoming materials for compliance with quality standards.