Ramkripal Suman
PURNIA
Summary
Dynamic Branch Credit Manager with a proven track record at Muthoot Microfin Ltd., excelling in customer engagement and KYC processes. Proficient in MS Excel, I effectively led teams to enhance operational efficiency and resolve customer issues. Recognized for achieving significant sales milestones during my tenure as a Management Trainee at HDFC Bank Ltd.
Overview
1
1
year of professional experience
Work History
Branch Credit Manager
Muthoot Microfin Ltd.
Bahadurganj, kishanganj
04.2023 - 01.2024
- Monitored customer transactions, including money transfers, NEFT, RTGS, and KYC processes.
- Utilized spreadsheet applications and word processing for data management tasks.
- Reported daily MIS of branch operations to Area Credit Manager.
- Executed thorough KYC verification, validation, and GRT processes.
- Communicated effectively with priority and existing customers to resolve issues.
- Analyzed customer concerns and provided appropriate solutions promptly.
- Managed all branch staff, ensuring efficient operations and teamwork.
- Ensured proper customer verification according to eligibility criteria and fair transaction and no any Thorid party involvence.
Management Trainee
HDFC Bank Ltd.
Patna
07.2022 - 11.2022
- Communicated with customers regarding services to enhance engagement.
- Generated new leads through targeted outreach initiatives.
- Verified customer details and forwarded information to credit team for processing.
- Achieved Performer of the Month recognition in June 2021 at Pavilion 79 Branch, Pune.
- Successfully sold personal loans totaling 43 lakhs within two months of internship.
Education
PGDM,Marketing -
Indira School of Business Studies (ISBS)
Pune01.2022
Bachelor of Computer Applications - Patna
B.D. College
Patna01.2017
12th - Science
T.P. College
Madhepura01.2012
10th - Shahjadpur
High School Shahjadpur
Shahjadpur01.2010
Skills
- MS Word
- MS Excel
- MS Powerpoint
Accomplishments
- Performer of the Month at Pavilion 79 Branch, Pune, in the month of June 2021.
- Recognition from the Branch Manager of Pavilion 79 Branch.
- Successfully sold the personal loan for nearly 43 lakhs in two months of internship.
Languages
- English
- Hindi
- Bhojpuri
Personal Information
Name - Ramkripal Suman
S/O - Suryanarayan Mahto
Date of Birth: 12/06/95
Vill+Post - Rampur Tilak,
P.S. - Jankinagar, Dist. - Purnia
Bihar, Pin -854102
Hobbies and Interests
- Playing Cricket
- Listening Music
Disclaimer
I hereby declare that the details furnished above are true and correct to the best of my knowledge.
Timeline
Branch Credit Manager
Muthoot Microfin Ltd.
04.2023 - 01.2024
Management Trainee
HDFC Bank Ltd.
07.2022 - 11.2022
PGDM,Marketing -
Indira School of Business Studies (ISBS)
Bachelor of Computer Applications - Patna
B.D. College
12th - Science
T.P. College
10th - Shahjadpur
High School Shahjadpur