Ramkrishna Vinnakota

Experienced IT professional with an MCA degree and over 13.5 years of expertise, including 7 years in RPA (Robotic Process Automation) design and development using Blue Prism (Certified Blue Prism Developer – AD01). Proficient in Automation Anywhere, Microsoft Power Automate RPA Tool (PL900 Certified), and Microsoft AI Builder. Additionally, knowledgeable in Microsoft Azure Cloud (AZ900 Certified). Seeking leadership opportunities in Solution Delivery, Project Delivery roles

• As an accomplished professional, I’ve successfully navigated the realms of design, customization, transformation, and implementation across RPA tools such as Blue Prism, A360, and Microsoft Power Automate.
• As an adept project contributor, I thrive on collaborating closely with international business counterparts. My experience includes serving as an onsite coordinator in both Singapore and the United Kingdom, where I’ve honed my skills in solution design and effective project management.
• Specialized in end-to-end automation solutions tailored to client requirements. This involves conducting feasibility studies, designing robust architectures, documenting process definitions and solution designs, overseeing development, rigorous testing, and successful deployment of automation processes
• Significant experience with Microsoft AI Builder and ABBYY Flexi Capture for extracting data from documents using OCR. This includes training models for various document types, both structured and unstructured.
• Developed a Proof of Concept (PoC) for Generative AI implementations, utilizing GPT for document extraction via Power Automate. By creating relevant prompts to achieve the desired output.
• Hands-on experience with Human in loop automations and Workflow automations by identifying the out and out manual orchestration tasks and analyzing the feasibility to replicate the use case through RPA.
• Proficient in creating life cycle orientation documents, including the Functional Requirements Questionnaire, Solution Design Document, Technical Design Document (split into component levels), Process Design Instructions, Object Design Instructions, Project Plan, Deployment Run book, and Release Notes
• Fulfilled various roles and responsibilities, including serving as a Module Lead, gathering business requirements, conducting Fit and Gap Analysis, and designing solutions that account for multiple run modes and multi-bot processing
• Skilled in effective communication, team management, and possessing strong analytical, problem-solving, and organizational abilities. Adaptable and flexible in approach

• Implemented Automation Solutions for Multiple domains: Successfully designed and deployed automation solutions within the BFS, Pharma, Insurance and Supply chain domains.
• Issue Resolution and Customer Appreciation: Resolved recurring issues, earning customer appreciation for effective problem-solving.
• Custom Component Development: Developed custom components using batch files and promotion management to schedule backups of BO (Business Objects) reports.
• Accenture Encore Award: Received the Accenture Encore Award for contribution towards POC on evolving tech areas.
• TCS On-the-Spot Award: Received the TCS On-the-Spot Award for outstanding contributions to the KRI (Key Risk Indicator) Application and business coordination.
• Idea Generation Recognition: Acknowledged by CS BFS client for contributing innovative ideas to automate repetitive tasks.
• Accolades from Accenture: Received Sparkling Star and Core Value Champion Awards from Accenture, along with multiple other recognitions.

Project#5 :

Jan 2018 to Till date | RPA Technical Architect (Associate Manager) |  Designed 50+ Automations

Clients: Nestle, AIG, Roche, Baker Hughes, Equinor, Bayer and Vodafone - Bangalore, India

• Performing discovery workshops and check the feasibility of automation followed by deriving the complexity for implementation
• Conducting PDD Workshops and capture the click level details of process, drafting the business rules and exceptions along with AHT details.
• Checks the possibility for process optimization or standardization by conversing with business teams.
• Discussing with Process SME’s, Application owners to understand the gaps
• Prepares Solution Design Document with all the modules of to be process
• Analyzing the reporting and notification needs of costumer and design accordingly
• Ensures the design will be complaint for GDPR, HIPA and other regulatory norms where applicable
• Defines the granularity level of logging methodology to follow as per customer needs and optimized logging
• Ensures to incorporate customer defined BCP and DR methodologies while designing to be process.
• Notifies the in scope and out of scope modules based on Judgmental or rule based analysis approach
• Review and create gap assessment report for RPA Solutions that are migrating from one tool to another
• Developing Proof of Concept where required, especially on evolving tech areas
• Designing workflow automations with Microsoft Power Automate cloud flows
• Intelligent Document Processing with MS AI Builder and other OCR tools by using pertained models or creating custom models.

Environment : Blue Prism, MS Power Platform, MS AI Builder, ABBY Flexi Capture, Document Automation tool kit, Decipher, Capture, Automation Anywhere

Target Applications : SAP, Team Site, PDF Files , Excel Macro, Service Now, Argus, Nessoft, Neilsen portal etc.. 

Project#4 :

Oct 2016 -  Apr 2018  |  RPA Technical Lead (Assistant Consultant)  | 5 Automations 

Client :  Credit Suisse - Bangalore, India 

• Requirements Gathering and OE Fitment: Gathered requirements to assess the suitability of incoming data for process automation.
  Standardized template formats for efficient processing.
• Feasibility Analysis: Evaluated existing processes for automation feasibility.
• Client Engagement: Conducted meetings to showcase RPA capabilities to ongoing projects and potential clients.
• Process Optimization: Reviewed process flows and naming conventions, ensuring compliance using Credential Manager.
  Collaborated on documentation with RPA consultants (IPA, FDD, etc.),
• Analyzed manual flows for each OE level and standardized templates, dynamically updated processes and business objects to accept environment variables instead of hard-coded inputs.
• Proof of Concept (POC) Development: Implemented enhanced business requirements through POCs.
• Process Monitoring and Optimization: Monitored control room processes and resolved issues by analyzing built-in workflows.
  Collaborated with the Central RPA team to identify and address bottlenecks.
• Surface Automation: Overcame limitations through workarounds to implement surface automation where needed.
  

Environment:  Blue Prism 5x, Oracle, MS Office, 

Target applications: GRACE, BWise

Project#3 :

Jan 2016 – Sep 2016  |  Reporting Team Lead  |   Multiple reports

Client : Credit Suisse United Kingdom (London)

• Analyzing Requirements and creating reporting sample templates to capture in FRD.
• Coordinating with DB Team in creating required database views which further used to create/generate reports.
• Updating BO universe as per requirement and creating new Webi reports.
• Enhancing existing report functionality like query level or formatting level and scheduling the reports.
• Implementing the security levels to restrict the access as per required user groups.
• Managing BO server, updating the BO application release patches whenever required since we don’t have dedicated admin teams.
• Responsible to deploy the reports and BWise classes from lower to higher environments (Non PT environments) as we don’t have separate release management teams for not PT environments
• Monitoring the server loads through Central Management Console to make sure no bottles necks will hit to bring the server down.
• Coordinating with L2 Teams whenever support required.

Environment :  Business Objects 4.1, Oracle 11x, .Net Frame Work, BWise (GRC Tool).

Project#2 :

Dec 2013 - Dec 2015  |  ETL Developer (IT Analyst)  |   Multiple ETL Transformations 

Clients : Credit Suisse - Singapore & Bangalore, India

• Worked on Power Center client tools like Source Analyzer, Mapping Designer and Transformations Developer.
• Applied various types of validation rules for source data.
• Created Reusable Transformations for Multiple Mappings.
• Used Mapping Parameters and Variables.
• Developing Informatica mappings & tuning them when necessary.
• Run the source files by using KRI portal and updating the status tables
• Deploying the code from DEV,SIT,UAT and PROD
• Supporting phase 1 application
• Analyzing and resolving issues identified by Business users
• Attending weekly Status calls about enhanced requirements
• Providing KT to L2 team about new feed release happens usually bi monthly.
• Creating LLDs and Run books about the feeds
• Monitoring and optimizing performance for ETL jobs

Environment : Informatica Power Center 8.6.1, Oracle 10x, .Net Framework, Business Objects.

Project #1 :

Apr 2011 - Dec 2013  |  ETL  Developer  |  ETL Transformations 

Clients :  Swiss Re, Deutsche Bank 

• Analyzing and solving Issues which were a bottleneck for over a year
• Worked on Power Center client tools like Source Analyzer, Mapping Designer and Transformations Developer.
• Analysis, design and coding of the business process as per the technical spec.
• Enhance/Develop the mapping, load the database tables and files unit test the data.
• Written Unix Shell Scripts to process files as per technical spec.
• Create the Batches to run the batches through Auto batch and TWS.
• Worked with SCM Platform (SR Host) to promote the jobs.
• Used P&C tool to submit the created jobs.
• Extensively worked on transformations like lookup, expression, source qualifier, filter, router and XML Sources, Flat files.
• Involved in the status calls to discuss and clarify business requirement details with on-site Coordinator. And updating status about regular assignments in status calls.
• Used Informatica Version Control for check-in and check-out the objects in the development repository to keep track of the changes as versions.
• Attending the calls with users on a regular basis for providing the support over phone for the day to day issues.
• Interaction with technical team for functional specifications, clarifications for Mapping / workflow customizations.
• I have extensively worked on Period Closure Issues.
• Interact with the Users regarding the business issues.
• Preparing technical specification documents, Run books for Support team
• KT to Support team for newly deployed code into Production
• Co-ordination with Upstream and Downstream systems to ensure smooth running of feeds.
• Involving Status Meeting for Critical Issues. Excellent knowledge on the End to End process.
• Investigate the data mismatch/feed not delivered/files not arrived issues and solve them at the earliest.
• Attending status calls on Incident tracker
• Identifying Performance issues and providing permanent solutions
• Creating KB articles on recurring data issues.
• Participate in the Global Change Management call representing DB Feeds.
• Given various KT sessions to the newly joined associates

Environment :  Informatica Power Center 9.5.1, Oracle 11g, UNIX