Ramkumar S
Sr. Data Analyst | Project Controller
Chennai
Summary
Account Manager/Project controller with nearly 8+ years of experience in Client Servicing & Client Account Management. Dealt with end-to-end Campaign Management – Planning, Tracking, Analyzing Numbers, sharing feedback and suggestions. An effective leader with excellent communication, negotiation and relationship building skills. Acted as a face of the company for Data Management team and coordinate with respective Vendors and make sure that the mailers and campaigns are deployed as planned. Experience with project management (estimating, planning, monitoring, mitigating, and reporting). Providing "On-site" support for all major build events, until successful completion of build. Versatile Project Controller with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
15
15
years of professional experience
Work History
Project Coordinator | Sr. Data Analyst
Ford India PVT Ltd (Deputation by VML)
Chennai
7 2015 - Current
- Managed and executed projects using Agile methods, ensuring processes and efforts remained efficient and streamlined.
- Used Scrum from start to finish on my current projects.
- Assisted with strategic planning and roadmap creation to ensure projects were delivered on time.
- Collaborate with Project Managers right from the project start itself in developing project execution plan, QA and documentation setup, project schedule, and project monitoring and control procedures, and reporting templates, etc.
- Track the development of the project and its deliverables by constantly following up with the technical leads, and help in creating project status reports.
- Monitor the status of the project schedules and process as needed, produce reports and presentations, keep an eye out for inconsistencies, and suggest remedies.
- Tracked projects using Jira, Confluence, and other project management tools.
- Experienced in managing cross-functional projects with multiple stakeholders.
- Assist the Project Manager in setting up meetings for various design reviews, project progress reviews, and keeping track of the action list.
- Handled escalations and communicated effectively with stakeholders.
- Monitored project results to ensure they met business expectations.
- Work with the technical leads to manage the design change log and ensure that the customer constantly approves variation/engineering change orders.
- Work with internal departments to manage client issues, assess impact, and develop solutions.
- Exercise discretion and independent judgment in communicating and resolving issues.
- Lead process definition with clients on workflow to receive and manage messaging assets for campaigns.
- Manage creative asset delivery, coordination, and processing.
- Created and presented reports using tools like Power BI.
- Perform analytics, establish a regular analysis process, and create a benchmark to identify trends or issues.
- Prepare and manage the compilation of final project dossiers, lessons learned, etc.
- Developing project plans and managing essential project management documents to management and customers, and monitoring multiple ongoing projects.
- Participating in the discussions with Offshore and Onsite coordinators for the output requirements of the tasks.
- Acted as main point of contact to our vendors, representing Ford's Data Management team, and managed email marketing campaigns.
- Communicating with internal teams and vendors on a day-to-day basis and working on campaign scheduling, targeting, mailing issues, procedures, and expectation setting.
- Projects Undertaken: Website Testing Process.
- Manages a team of 10 members for Data Query operation and High Volume Segmentation in SAP.
- Data scraping to track the deployment status in Excel.
- Migrating MS Access to SQL Server operations.
- Reduced manual data entry errors by designing and deploying automated ETL processes to transform raw data into usable formats.
- Contributed to overall organizational growth through continuous improvement of data analytics capabilities and processes.
- Served as a subject matter expert on various projects, sharing valuable insights derived from extensive industry experience as a Senior Data Analyst.
- Delivered comprehensive reports / Dashboards, highlighting key trends, patterns, and anomalies, and presented findings to senior management for informed decision-making purposes.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Trained junior analysts in best practices for statistical modeling techniques, fostering professional growth within the team.
- Leveraged text, charts and graphs to communicate findings in understandable format.
Assistant Professor /Department of Computer Applications (MCA)
Sastra University
07.2009 - 11.2014
- Handled Subjects such as Software Engineering, Data Communication and Networks, Object Oriented analysis and design, Artificial Intelligence and Customer Relationship and Management
- Active Team player in conducting various Student-centered activities.
Education
MCA -
SASTRA University
B.Sc. Computer Science - undefined
Jamal Mohamed College
Skills
People & Project Management
Client Servicing
Campaign Management
Performance Marketing
Data Management
Quality Management
MS Office Suite
MySQL
Power BI, Tableau (Basics)
Drivinglicense
TN45 20030029137
Personal Information
- Date of Birth: 09/10/85
- Nationality: Indian
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Beginner (A1)
Accomplishments
- Collaborated with team of 15 members to successfully accomplish Ecommerce project that includes Website testing end to end and managed to complete before the timeline.
- Received cash rewards for being a top performer on the eCommerce project.
- Supervised my team to complete end to end testing in the Website testing project.
Timeline
Assistant Professor /Department of Computer Applications (MCA)
Sastra University
07.2009 - 11.2014
Project Coordinator | Sr. Data Analyst
Ford India PVT Ltd (Deputation by VML)
7 2015 - Current
MCA -
SASTRA University
B.Sc. Computer Science - undefined
Jamal Mohamed College
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