Ramma Ambawata
Gurugram
Summary
Strategic and forward-thinking Senior Manager, Strategy known for completing tasks with high productivity and efficiency. Possess specialized skills in strategic planning, market analysis, and competitive strategy development. Excel in leadership, communication, and problem-solving to drive team success and achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Senior Manager, Strategy
Delhivery Pvt Ltd
Gurgaon
04.2024 - Current
- Maintained relationships with key stakeholders including customers, partners, investors, suppliers.
- Developed and implemented a comprehensive organizational strategy to drive business growth.
- Identified areas of potential risk in proposed strategies and provided mitigation suggestions where possible.
- Negotiated contracts with vendors to maximize value while minimizing costs.
- Provided guidance and mentorship to junior staff members on strategic thinking techniques.
- Analyzed customer feedback, market trends, and competitive landscape to identify new opportunities for the company.
- Developed processes for evaluating the effectiveness of existing strategies and making necessary adjustments as needed.
- Reviewed existing policies and procedures related to strategic planning and recommended changes for improvement.
- Managed budgeting process for all long-term projects, ensuring accurate tracking of expenses against revenue targets.
Deputy Manager
Ecom Express Pvt Ltd.
Gurgaon
02.2022 - 04.2024
- Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
- Developed and implemented key account plans to meet customer needs and increase company profitability.
- Created presentations for key stakeholders regarding progress updates or proposals for new initiatives.
- Developed and implemented operational procedures to ensure quality standards are met.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Assistant Manager-Airport Operations
Indigo Airlines_
Jaipur
03.2016 - 02.2022
- Communicated regularly with customers to gain insights into their needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Formulated strategies for long-term improvement of airport operations and services.
- Organized events such as air shows or open houses that promoted awareness about aviation activities at the facility.
- Acted as liaison between airline companies operating out of the airport facility and local government entities.
- Developed and implemented airport safety protocols to ensure compliance with federal regulations.
- Facilitated communication between airline representatives, ground crews, pilots, passengers and other stakeholders involved in air travel activities.
- Identified cost savings opportunities through improved efficiency in operational processes.
- Managed daily operations of the airport, including air traffic control, security, baggage handling and passenger services.
- Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
Education
MBA - Operations Management
Karnataka University
08-2015
Bachelor of Science - Zoology
Delhi University
Delhi06-2013
Skills
- Strategic planning
- Risk assessment
- Market analysis
- Stakeholder engagement
- Contract negotiation
- Budget management
- Data analysis
- Logistics operations management
Timeline
Senior Manager, Strategy
Delhivery Pvt Ltd
04.2024 - Current
Deputy Manager
Ecom Express Pvt Ltd.
02.2022 - 04.2024
Assistant Manager-Airport Operations
Indigo Airlines_
03.2016 - 02.2022
MBA - Operations Management
Karnataka University
Bachelor of Science - Zoology
Delhi University
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