Ramprathees R M

MCITP certified professional with 3.5 years of Desktop Support experience and a decade in server infrastructure management and data center operations. Demonstrates expertise in system optimization and strategic IT solutions, including a successful migration of server environments to Amazon cloud infrastructure. Known for effectively planning, installing, configuring, and optimizing IT systems to ensure high availability and performance. Strong problem-solving skills complemented by a proven ability to align technology initiatives with business growth objectives.

Windows Administration, Linux Administration, Network Administration, Web Services (IIS, Apache, Nginx), Database (MSSQL, MySQL, PostgreSQL, Mongo), Amazon Web Services, LANs/WANs, TCP/IP, Linksys Routers, Cyberoam and Sophos Firewall, Active Directory, DNS, VPN

• Reduced the license cost of the company by implementing the open source projects like (Linux operating system, Open Office, etc.)
• Reduced System infrastructure cost by moving in to the cloud based infrastructure.
• Retained many customers by providing the best technical support.
• Implemented automated backup process.

• Bachelor of Engineering in Electronics and Communication, P.T.R Engineering College, Madurai, Tamil Nadu, 08/01/04, 05/31/08
• Microsoft Certified IT Professional (MCITP), 6815965

• Provided systems administration support for Windows and Linux systems including server and workstation upgrades, backup, user account setup and security administration.
• Hands on experience in Amazon web services (EC2, RDS, S3, SES, R3, Cloud Front, SNS, IAM, Auto-Scaling, Load balancer, Elastic Beanstalk, CodePipeline and WorkMail)
• Hands on experience in Cloud Flare and StackPath
• Hands on experience in Google Cloud
• Hands on experience in WHM, Cpanel, Plesk and SSL certificate installation.
• Hands on experience in Google and Yahoo business mail.
• Managing Organization’s Bitbucket repositories.
• Hands on experience in bash scripting.
• Performed regular system backups and recovery procedures, closely following SOPs to ensure system security.
• Helped resolve virus outbreak as member of a team that quickly isolated and removed virus that had infiltrated systems.
• Installing, Configuring and maintaining internal webs server, Sub version servers and database servers.
• Monitored night-batch job process, documented errors, performed nightly backups and troubleshot issues.
• Active directory services, DNS server management and maintenance.