RAMSARAN PEDIPINA
BENGALURU
Summary
Telecom Executive with 9+ years of experience at RSMSL, specializing in LTE optimization and KPI analysis. Proven track record in resource management and team coordination, driving significant performance enhancements. Skilled in drive test data analysis and customer relationship management, ensuring optimal network performance and client satisfaction.
Overview
9
9
years of professional experience
Work History
Telecom Executive
RSMSL
Bangalore
12.2015 - Current
- Establishing and analyzing the requirements of LTE solution.
- Planning and executing tasks to optimize LTE RF clusters in the network.
- Generate field test plans. According to the project scope, we need to coordinate with the team members, and organize and monitor the testing directly.
- Directly interfacing with the customers to report KPI results and the status of the optimization activities, measuring the parameters RSSI, RSRP, and RSRQ.
- Studying the RF design coverage maps and Drive Test data to find the areas of coverage, interface and pilot pollution.
- Troubleshooting the problem areas and providing recommendation for the systems performance enhancements.
- Troubleshoot the areas with poor RF performance. Request Drive tests, analyze data and recommend network changes as applicable.
- Support KPI before and after site launches, troubleshoot, and escalate as needed for the resolution.
- Provided technical support and troubleshooting assistance to customers experiencing issues with their telecom services.
- Reviewed project drawings to perform installation activities according to specifications.
- Created detailed reports outlining project progress, budgeting concerns, and timeline updates for upper management review.
- Coordinating a joint survey with different departments for the clean and neat installation of IBS, ODSC, ENBs, and 5G sites.
- Closure of customer complaints and resolving customer issues within TAT.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Resolved customer complaints related to installation issues.
- Ensured compliance with industry standards regarding security, safety and performance of telecom networks.
- Configured, tested and installed routers, switches and other networking devices.
Education
Bachelor of Engineering (B.E) - Computer Science
NARAYANA ENGINEERING COLLEGE
GUDUR 05-2015
Intermediate Certificate -
NARAYANA JUNIOR COLLEGE
NELLORE03-2011
SSLC (10) -
SVR EM HIGH SCHOOL
NELLORE03-2009
Skills
- Alarms monitoring
- Wireless broadband access network (5G,LTE)
- Network optimization (LTE)
- Resource management for planning and optimization
- KPI analysis
- Benchmarking
- LSMR monitoring
- JCP monitoring
- Drive test data analysis
- LTE optimization
- Field testing
- Vendor collaboration
- Team coordination
- Quality assurance
- Technical support
- Customer relationship management
- RF design analysis
Accomplishments
- BEST TELECOM EXECUTIVE AWARD FOR INSTALLATION AND MAINTAINENCE OF ITC GARDENIA HOTEL..
- Part of Chinnaswamy staduim, Bengaluru WI-FI project ..
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
kannada
Advanced (C1)
C1
Projects Undertaken
- RJIL, IBS, DAS, ODSC, ENODEBs, and 5G sites installation project
- Chinnaswamy Stadium ,Bengaluru ,Wi-Fi integration project.
Technical Tools Used
- LSMR
- XCAL Drive test tool
- JCP JIO Platform
- GIS tool
- Google Earth
- NOC Apps
- Citrix Workspace
Timeline
Telecom Executive
RSMSL
12.2015 - Current
Bachelor of Engineering (B.E) - Computer Science
NARAYANA ENGINEERING COLLEGE
Intermediate Certificate -
NARAYANA JUNIOR COLLEGE
SSLC (10) -
SVR EM HIGH SCHOOL
Similar Profiles
Mohini Murthy NMohini Murthy N
Finance Administrator/Executive Assistant at Novo NordiskFinance Administrator/Executive Assistant at Novo Nordisk
Samarth ShenoySamarth Shenoy
Vice President at Standard Chartered BankVice President at Standard Chartered Bank
Netali AgrawalNetali Agrawal
AVP – Data Science Manager at Commonwealth Bank of AustraliaAVP – Data Science Manager at Commonwealth Bank of Australia