Ramya S
Arumbakam
Summary
A Dynamic employee with team management skills with 2+ years' experience, seeking a career opportunity to attain more knowledge providing support to the management as well excel in al prospects.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Customer Relations Executive
Jubilant Motorworks Pvt Ltd
04.2023 - Current
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Collaborated with cross-functional teams to address customer concerns and implement effective solutions.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Trained staff on operating procedures and company services.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Front Office Manager
Popular Vehicles & Services Pvt Ltd
4 2020 - 04.2023
- 2 years' Experience in Customer Service & Business Development
- Jobcard allocation of Customers vehicle related to Service Managers for Services & Bodyrepairs
- MCP (Maintenance Cost Protection) & Extended Warranty Coordinator
- Service & Bodyrepair Referral Co-ordinator
- Smart Pickup Representative to pickupdrop Association (PDA) drivers
Sales Executive
Sharmila Travels
06.2018 - 03.2020
- 2 years' Experience in Sales and Management of a team in Chennai and an operation team at Madurai
- Coherent report collections from all the teams, with which plan of action for a week's sales be created
- Weekly review with the team mates, strategizing the present status and the previous reports for future sales plan
- Reporting to the manager regarding sales, POA on a daily basis.
Teacher
MGR Janaki Matriculation School
06.2016 - 05.2018
- 2 year's of Teaching Experience for Autism kids
- Psychological training to the kids for their stress management and pressure handling
- Training the kids in terms of understanding, reading, writing etc.
Education
MBA - HR Management -
Tamilnadu Open University
01.2016 - 04.2018
B.sc Plant Biotechnology - undefined
D.G.Vaishnav college, Madras University
01.2013 - 04.2016
XII - undefined
Chennai Girls Higher Secondary School
01.2013 -
X - undefined
Chennai Girls Higher Secondary School
01.2011 -
Skills
Customer Service
Interpersonal skills
Communication
Management skills
Team handling
Medical coding
Computer skills
Ms Office
Windows 08, 10
Leadership
Creativity
Critical Thinking
Decision Making
Problem solving
Personal Information
- Father's Name: Subramani.K
- Mother's Name: Vijyarani.S
- Date of Birth: 10/05/1996
- Gender: Female
- Marital Status: Single
Disclaimer
I hereby declare that all the information mentioned above are true and correct to the best of my knowledge.
Timeline
Customer Relations Executive
Jubilant Motorworks Pvt Ltd
04.2023 - Current
Sales Executive
Sharmila Travels
06.2018 - 03.2020
Teacher
MGR Janaki Matriculation School
06.2016 - 05.2018
MBA - HR Management -
Tamilnadu Open University
01.2016 - 04.2018
B.sc Plant Biotechnology - undefined
D.G.Vaishnav college, Madras University
01.2013 - 04.2016
XII - undefined
Chennai Girls Higher Secondary School
01.2013 -
X - undefined
Chennai Girls Higher Secondary School
01.2011 -
Front Office Manager
Popular Vehicles & Services Pvt Ltd
4 2020 - 04.2023