RANDHIR KUMAR
New Delhi
Summary
Results-oriented IT Support Engineer specializing in technical support and network security. Proven ability to enhance operational efficiency through effective troubleshooting and proactive IT management. Strong communicator with skills in customer service, multitasking, and time management. Eager to apply classroom knowledge in a professional setting while contributing fresh perspectives and a strong work ethic.
Overview
1
1
year of professional experience
Work History
IT Support Engineer
employer
09.2024 - Current
- Delivered technical support for hardware and software issues, enhancing operational efficiency across departments.
- Diagnosed and resolved network connectivity problems for end-users efficiently.
- Assisted in managing IT inventory and tracking equipment allocations.
- Conducted routine system maintenance to ensure optimal performance and security.
it department/marketing/sales
employer
delhi
09.2024 - Current
- Proposed ideas and solutions that improved team collaboration and project results.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Some College (No Degree) - Ssc
M.S College
MotihariSkills
- Technical support
- Help desk support
- User support
- Desktop deployment
- Windows server
- Data backup and recovery
- Network troubleshooting
- Network security
- Storage area networks
- IT compliance
- IT documentation
- Data analysis
- Windows xp/vista
Timeline
IT Support Engineer
employer
09.2024 - Current
it department/marketing/sales
employer
09.2024 - Current
Some College (No Degree) - Ssc
M.S College