Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Additional Information
Timeline
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Ranga Gumudi

Ranga Gumudi

Hyderabad

Summary

Accomplished IT professional with over 13 years of experience in Infrastructure Support and Backup Administration. Specialized expertise in Commvault, HP Data Protector, Dell EMC Data Domain, and tape library management. Proficient in server administration (HP-UX, Linux, HP Open VMS) and ITIL processes for efficient service management. Adept at troubleshooting, performance optimization, and system security.

Overview

13
13
years of professional experience
2
2
Certifications

Work History

Technical Consultant

Hitachi Vantara India Pvt Ltd
01.2020 - Current
  • Perform L2 & L3 support for Commvault backup administration
  • Monitor and execute backup and restore jobs as per schedule and ad-hoc requests
  • Maintain Backup SLAs and participate in backup audits
  • Configure and manage AWS & Azure backups in Commvault
  • Managing the migration of backup data from VMware to Nutanix environments
  • Participate in All ISO Audit's regrading backup environment.
  • Work with tape libraries, storage policies, deduplication, and global deduplication policies
  • Perform health checks on CommServe, Media Agent, and Disk Libraries
  • Collaborate with stakeholders for issue resolution and RCA

Service Delivery Specialist

IBM India Pvt Ltd
07.2015 - 01.2020
  • Provided L3 support for HP Data Protector for Sony Electronics Singapore
  • Led backup transition projects and managed knowledge transfers
  • Performed HP Data Protector upgrades (8.x to 9.x & 9.x to 10.x)
  • Managed backup media, drive troubleshooting, and library coordination
  • Configured and optimized backup and restore policies
  • Commvault Administration: Provided L2 support for Commvault at Sony Pictures USA
  • Participated in All Audits and provide all Artifact's to the Auditor related the backup environment.
  • Installed, patched, and managed Commvault agents on Windows & UNIX
  • Worked on storage policies, auxiliary copies, and deduplication policies
  • Conducted tape library firmware and DD OS upgrades

System Analyst

Tech Mahindra Ltd
09.2013 - 06.2015
  • Delivered L2 support for HP Data Protector (6.x - 8.x) for Vodafone & Hutch Australia
  • Managed backup configurations, migrations, and upgrades
  • Administered Backup Management Console and resolved storage issues
  • Ensured backup success monitoring and SLA compliance

System Management Specialist

IBM India Ltd
10.2011 - 09.2013
  • Provided L1 & L2 support for HP Data Protector 6.11 & OpenVMS for FIAT India Ltd
  • Managed daily backups, restorations, and troubleshooting failed jobs
  • Coordinated with vendors for hardware and software issues

Education

Bachelor’s Degree - Electronics and Telecommunication

Diploma - Electronics and Telecommunication

Skills

  • Commvault V11

  • AWS Cloud

  • HP Data Protector (7x - 10x)

  • Linux

  • Windows

  • HP-UX

  • OpenVMS

  • Dell EMC Data Domain

  • HP ESL & MSL Libraries

  • IBM TS 3200 & 3500

  • BMC Control-M

  • Incident Management

  • Change Management

  • Problem Management

Certification

Commvault Certified Professional V11

Personal Information

Additional Information

Hands-on experience with Incident, Change, and Problem Management., Expertise in backup reports, SLA compliance, and performance analysis., Handling critical incidents and coordinating resolutions.

Timeline

Technical Consultant

Hitachi Vantara India Pvt Ltd
01.2020 - Current

Service Delivery Specialist

IBM India Pvt Ltd
07.2015 - 01.2020

System Analyst

Tech Mahindra Ltd
09.2013 - 06.2015

System Management Specialist

IBM India Ltd
10.2011 - 09.2013

Diploma - Electronics and Telecommunication

Bachelor’s Degree - Electronics and Telecommunication

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Ranga Gumudi