Got the commitment and conviction to work in an environment wherein I can learn and grow with the company. Use my skills for the benefit of the Organization.
In-charge for Renewal and New Car insurance business 4 States (Karnataka, Tamil Nadu, Kerala and Maharashtra)
Handling 12 Car Brands and 1 Heavy Commercial Vehicle Brand
Coordinating with After sales Team and the Insurance company for Claim Settlements
Handling a Team consisting of 38 People
Prepare Monthly Renewal and New Car Insurance Report
Plan Monthly Targets.
Manager - Insurance
M/s. Jubilant Motor Works Pvt Ltd
05.2019 - 08.2022
In-charge for Overall Group Insurance Business (Automobile Vertical Audi.MG and Used Cars)
Coordinating with After sales Team and the Insurance company for Claim Settlements
Handling a Team consisting of 15 People
Prepare Monthly Renewal and New Car Insurance Report
Plan Monthly Targets
Co-ordinate with all the Department and Insurance company for Group TC , Fire and Asset Policy
Co-ordinate with HR team and the Insurance company for Group Health Insurance policy.
Deputy General Manager - Insurance and Digital Marketing
M/s. Anantcars Auto Pvt Ltd Authorized Dealers for Mahindra Cars
03.2018 - 05.2019
Digital Data Management - Sales, Service & Insurance
Process Setup - Sales, Service & Insurance
Vendor Management - Digital & Insurance Client
Data Analysis - Insurance Payout, Digital Sales , Customers Experience
Handling Social Media sites for company
Asset Management - Digital related assets
People Management - Driving team in achieving target
Performance Management - Setting Action plans for driving performance for frontline team.
Manager - Insurance
M/s. Jubilant Motor Works Pvt Ltd
01.2017 - 03.2018
In-charge for Overall Group Insurance Business (Automobile Vertical)
Coordinating with After sales Team and the Insurance company for Claim Settlements
Handling a Team consisting of 15 People
Prepare Monthly Renewal and New Car Insurance Report
Plan Monthly Targets.
Head - Operations
M/s. Bookmycarservice.in
05.2014 - 02.2016
In-charge Overall operations of the company
Handling a Team consisting of 10 People
Sign-up new Service Centers
Planning Media Activities
Payment Collection Follow-ups
Maintaining the company website and mobile app.
Head CRM
M/s. Anantcars Auto Pvt Ltd Authorized Dealers for Mahindra Cars
05.2014 - 01.2016
In-charge Overall Call Center Operation of the Dealership
Handling a Team consisting of 30 People
Prepare Monthly Sales and Service Report
Plan Marketing Activities
Maintaining the company website and IT.
Strategic Marketing Manager
M/s. Pratham Motors Pvt. Ltd - Maruthi Dealer
11.2006 - 04.2014
Achieving target given by the company
Handling a Team consisting 30 People
Convincing Customer for various Finance Options
Co-ordinating with Finance Institutions for faster approval and Disbursal of Loans
Co-Ordinating with Finance Institutions for Inventory Funding
Recruiting and training New Tele Callers, Finance Executive and Insurance Executives
Submitting daily Reports to the General Manager
Preparing Monthly analysis and MIS
Conducting Weekly and Monthly Meeting
Fixing of Targets
Motivating the Team with motivation literature and videos
Issuing New Car Insurance Policies and Renewal Insurance Policies
Conducting Tests regularly to the Team
Payment and Payout Collection Follow-up
Verifying Post Delivery Documents to Finance Companies
Verifying and authorizing Vehicle Inspection Photos
Authorising New and Renewal Car Insurance Policies
Negotiating with Finance companies and Insurance companies for Promotional Schemes
Assign monthly data to Telecallers
Check the data follow-ups regularly
Verify the Customers documents before submitting to the Finance Institutions
Check daily activity report of Telecallers, Insurance Executives and Finance Executives
Generate Lost Case and rejected Cases analysis
Counsel and Motivate the Under Performing Team Members
Reconciling the daily Issued Insurance Policies
Submitting Endorsements If any changes are required in the Insurance Policy
Planning the Media activities
Planning and Implementing Monthly Sales Events and Service Camps
Negotiating with Advertising Agencies for the advertisements
Coordinating with Advertising agencies for release of advertisements in time
Approving the Artwork Submitted by the Advertising Agencies
Maintain Punctuality, Discipline and Team Spirit in the Team.
Team Co-Coordinator
Solutions Integrated PvtLtd Service Provider ICICI BANK LTD
01.2003 - 03.2006
Co-Ordinating Between the Bank and Car Dealers for faster approval
Disbursal of Car Loans
Collecting Documents from the customer and submitting the same to the Bank for loan approval
Handling a Team of 15
Training the team about the Various Products of the bank
Preparing and Collecting the Monthly MIS from Various Dealers
Conducting Monthly Meetings.
Business Development Executive
Hathway Cable Datacom Pvt Lltd
01.2002 - 03.2003
Attending customer, explaining about the Internet Service
Generating New Enquiries
Conducting Events at Various Places
Training the Market Research Executives
Handling 2 Market Research Executives.
Senior Sales Executive
M/s Arcamax Computers Pvt Ltd
01.2001 - 03.2002
Attending customer, explaining about the Computer Systems and Laptops
Generating New Enquires
Conducting Events at Various Places
Explaining about the Various Finance options for the computers
Collecting the Documents from Customer and submitting the same to finance institutions for loan approval
Co-coordinating with customer and the Finance Institutions for the faster approval and Disbursal of Loans
Negotiating with Finance companies and Insurance companies for Promotional Schemes
Payment and Payout Collection Follow-up.
Sales Executive
M/s SP Enterprises
01.1998 - 01.2001
Attending customer, explaining about the International Courier Service
Generating New Enquires
Collecting the Documents from Customer and submitting the same to the Courier Company
Coordinating with customer and the Courier for the faster Delivery of shipments.
Sales Executive
M/s Power shift Financial Services Pvt Ltd
01.1996 - 01.1998
Attending customer, explaining about the Benefits of Credit Cards
Generating New Enquires
Collecting the Documents from Customer and submitting the same to the Bank for Credit Card Approval.
Education
Diploma In Consumer Electronics -
Institute of Electronics And Computers
Bangalore
04.2001 -
Bachelor Of Business Management -
Bangalore University
Bangalore
04.2001 -
Diploma In Human Resource -
Alison
Ireland
04.2001 -
Diploma in Business Management -
International Business Management Institute
Berlin - Germany
04.2001 -
Skills
People ManagementData Management & Data AnalysisAsset ManagementCustomer Lifecycle Management in Banking Industry & Automobile IndustrySoftware Knowledge - Building CRM for Auto IndustryInterpersonal Skills, Crisis Management, Vendor ManagementEvent Management
Certification
Lean Six Sigma Black Belt from Six Sigma Academy Amsterdam
System Skill
MS Office 2000, 2003, 2007,2010 & 2013
Proficiency in MS - Excel, MS PowerPoint, MS Word
Hands on Experience on Chat, Browsing, Dealer Management Software, CRM Software for Automobiles
Thank You Message
Thanking You
(Ranga Raju HN)
Personal Information
Date of Birth: 03/22/78
Gender: Male
Nationality: Indian
Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge. I am confident of my ability to work in a team.