Ranjani Raman T P
Project Management
Bengaluru,KA
Summary
Led and managed a 25-member team in the Payroll Department at Kloudone, ensuring accurate and timely payroll processing. Delivered 16+ years of expertise as Senior Associate (Team Lead), specializing in Project Management, Investment Banking, Reconciliation, and Management Reporting. Directed Risk & Governance initiatives, applying project management skills to strengthen compliance and operational efficiency. Improved cross-team collaboration by clearly communicating complex processes, resulting in smoother project execution and reporting accuracy. Recognized for analytical problem-solving, leveraging data insights to support decision-making and enhance reporting quality. Adapted quickly to new environments and technologies, consistently applying new knowledge to drive process improvements. Mentored and developed team members, fostering professional growth and improving overall team performance.
Overview
19
19
years of professional experience
4
4
Languages
Work History
SA – Delivery Excellence
Cognizant Technology
06.2021 - Current
- CMMI Audit Level 3 –Creating clear, repeatable processes that work across different projects or teams. Helping as a team member to check how mature and organized the processes are. Spotting risks and changes in projects, then finding ways to handle them. Using data and measurements to study performance and make things better. Applying these practices in areas like software development, product design, or services. At an advanced level, leading and monitoring improvements based on the CMMI model. These skills helped organizations to cut costs, work more efficiently, and deliver better quality products and services for the customers.
- Contractual Obligations - Reviewing contracts to understand roles, responsibilities, and timelines. Spotting possible risks in agreements and finding ways to reduce them. Making sure the contract terms are fair and renegotiating when needed. Explaining obligations clearly so everyone stays aligned and accountable. Keeping proper records for compliance, audits, and resolving disputes. Using Contract Lifecycle Management software to automate tracking, reminders, and compliance checks.
- KM Governance- Deciding who is responsible for managing and updating different areas of knowledge. Creating rules and style guides to keep content consistent. Setting steps for creating, checking, and storing content. Measuring how well knowledge management works, like how often it’s used and how accurate it is, sometimes tied to rewards. Making sure the knowledge management plan supports the organization’s overall goals.
- CSAT Survey - Issues are resolved promptly and effectively to enhance customer satisfaction ratings. Clear, simple language and a positive tone are consistently used to manage expectations. Customer Satisfaction (CSAT) survey data (1–5 scale) is interpreted to identify trends, pain points, and opportunities for improvement. Communication styles and solutions are tailored to individual customer needs, while complex or challenging interactions are handled with composure and professionalism.
- Leadership & Stakeholder Management - Proactively identifying all individuals or groups influenced by or interested in the project to understand their expectations and impact.
- Communication & Engagement: Implementing tailored communication strategies to manage expectations, provide updates, and foster collaboration.
- Relationship & Trust Building: Developing strong, long-term relationships through transparency, respect, and consistent engagement.
- Conflict Resolution & Negotiation: Anticipating and mitigating conflicts of interest to ensure project continuity.
- Strategic Thinking & Decision-Making: Balancing diverse stakeholder needs with organizational objectives.
- Risk Management - We focus on creating long-term plans to reduce current risks and prepare for future threats. Once risks are identified, we design solutions to lessen their impact. It’s also important to understand financial risks and business regulations, and to explain these complex issues and strategies in a way that both teams and leaders can easily understand.
- GEN AI- Driving GENAI adoption across project teams, from execution to closure, while enabling delivery on agentic platforms.
Accounts Manager
Kloudone Technologies
10.2020 - 04.2021
- Handled Customer & Vendor Reconciliations, Invoice processing & Parking activities.
- Handled a team of 25 people within the organization.
- Handled all Payroll Activities and MIS Reporting Activities for the same.
- Introduced a new software for Payroll related activities.
- Handled Budget Forecasting within the organization.
- Raising Funds to the organization and preparing the estimated actual Budget for the upcoming month.
- Approving the Leaves for the employees.
- Handled Employee queries within the organization.
- Attending all the Leadership meetings and ensuring the team is working within the TAT and delivering with 100% productivity.
- Reviewing all the accounting entries with the Income Tax Statement and Balance sheet for the organization.
Senior Analyst
Techmahindra
01.2020 - 07.2020
- Handled Customer & Vendor Reconciliations, Invoice processing & Parking activities.
- Handled AR Month end activities.
- Handled Vendor Ledger & General Ledger Reporting activity.
- Handled client calls and ensured the team is delivering all the activities within Turn Around Time and as per SLA.
- Handled AR Customer queries and attending the calls.
- Worked on Aged Accounts Receivable aged breaks.
- Handled End to End AR and AP process and supported the team to reconcile the aged items and clear the payments on time.
- Handled Project Management activities within Healthcare Domain.
Senior Analyst
Wipro
09.2016 - 01.2020
- Handled the Risk & Governance process control matrix.
- End to End Trade related like prematching/settlement activities.
- Working on Cancel and amending the trade in settlement process.
- Handling the 3 different Subledgers in the Investment Banking process.
- End to End Trade Life cycle, control metrics, KPCI metrics handled individually.
- Handled end to end Risk and Governance Process in Investment Bank.
- Successfully taken the ownership and handled the process very smoothly.
- Received Spot award within 3 months of joining the process.
- Currently working on Investment banking process for Reconciliation team.
- Handled all the UK markets Reconciliation and closing all the breaks if there are any issues in the trade for Depot side breaks.
- Working with Settlements team to clear all the Reconciliation related breaks within TAT.
- Handled the Reporting activates related to Reconciliation.
- Handled the team escalation matrix, attending EOD & SOD calls & Weekly calls.
- End to End of Reporting activities has been handled in Cash Equities & Prime Brokerage.
- Updating the SOP on time for the process and supporting the team members when we have huge volumes.
- Successfully Transitioned Audit Process.
Senior Analyst
Pierian Services
04.2014 - 07.2015
- Invoice processing in tally, Omni flow.
- Customer and Vendor Reconciliation in Dubai Process.
- Oracle Training for AP and AR.
- Debtors’ reconciliation in Dubai Process and Indian Process.
- Creditors Reconciliation in Dubai Process and Indian Process.
- Handling Indian Accounting and working on Taxation.
- Handling 10 member team and make sure there is no backlog in the process.
- Working on TDS and Service Tax section.
Senior Analyst
IBM Daksh
09.2012 - 12.2013
- Handled the Cash and Bank process team and successfully taken Knowledge Transfer, from my visit to Cairo (Egypt) and implemented the same in India.
- Bank Reconciliation Statement download the bank statements on daily basis and uploads it in SAP and handled Manual Bank Reconcilation with Automatic Bank Reconciliation.
- Download the Tracking sheet for payments and ensure the payments are received to the vendor in their bank account on time.
- AP payments on a weekly basis and be ensure the vendors are getting their payments on right time.
- Handled foreign currency payments and paid to the vendors on time.
- Processing Manual and Advance payments within Turnaround time.
- Updated DTPS on time and ensure there is no gap in the process.
- Given Successful KC training to the team and ensured there is no gap in the training for the team members in the process.
- Report and performing AR Reconciliation of the customers on the month end.
Associate
CGI Information System
03.2010 - 04.2012
- Processing the vendor information for the third party vendors like Innova post and Checkpoint vendors from Dun and Brad Street website.
- Handled Generic Mail Box Queries, trained the new joiners.
- Implemented and executed different process improvements in Vendor Maintenance.
- Handling Supplier aging for the vendors which is past due.
- Taken Appreciation from the client site and handled the team alone.
- Reporting Work: Sales Funnel, Visibility Report, Uploading CAN-Full-Extract report in Reporting Tool with Closed Won (extracted from PSA), Waterfalls Report with graphs and Bid Evolution Report updating in Power Point and send the data to the Onsite Team with 100% deliverable on time in Canada Sales Reporting.
Analyst
ANZ Bank
08.2008 - 03.2010
- The invoices are segregated as Urgents, Normals, Specials (Cheque Payment), Purchase Orders, E-trade, Signatories, Foreign Currency Payments. If any discrepancies in the invoice copy a case will be logged called 'Service Desk tool' and assign it to the Resolution Centre.
- The Recurring payment invoices will be set up in people soft Tool on the duration period for the vendor services provided to ANZ and it will be paid through batch run.
- Handled Foreign Exchange Payments and Purchase order Invoices in ANZ.
- Trained the new joiners regarding the Foreign Exchange and Normal invoices.
Process Executive
Hewlett Packard
04.2007 - 08.2008
- Joined as a Fresher handled invoice processing in Accounts payable process.
- Invoice parked checking all the Fields (Inv no, date, vendor name and address with Gross Amount) cross verifying the entire invoice before it sends for payments.
- Worked on customer refunds for overpaid and duplicate payments.
- Handled all Month end activities for Accounts Payables and Receivable Process.
Education
MBA - Finance& HR
Annamalai University
Chidambaram05-2010
B.Com. - Banking & Commerce
Bangalore University
01.2006
Skills
Fundamentals Generative AI
Project Management
Risk Management
Scope Management
Skills Completed
- Fundamentals Generative AI
- Project Management (Risk/Scope/Change/Problem/Incident Management)
- Cognizant Frontline Leadership Program Training
Personal Information
- Date of Birth: 21st February 1986
- Nationality: Indian
- Marital Status: Married
Timeline
SA – Delivery Excellence
Cognizant Technology
06.2021 - Current
Accounts Manager
Kloudone Technologies
10.2020 - 04.2021
Senior Analyst
Techmahindra
01.2020 - 07.2020
Senior Analyst
Wipro
09.2016 - 01.2020
Senior Analyst
Pierian Services
04.2014 - 07.2015
Senior Analyst
IBM Daksh
09.2012 - 12.2013
Associate
CGI Information System
03.2010 - 04.2012
Analyst
ANZ Bank
08.2008 - 03.2010
Process Executive
Hewlett Packard
04.2007 - 08.2008
B.Com. - Banking & Commerce
Bangalore University
MBA - Finance& HR
Annamalai University