RANJITH A
Senior Customer Relationship Officer
CHENNAI
Overview
9
9
years of professional experience
4
4
Languages
Work History
Senior Customer Relationship Officer
Bank Bazaar
2023.04 - 2024.05
Selling multi bank credit cards
Assistant Processing Officer
Computer Age Management Service Pvt Ltd
2016.04 - 2020.12
- Improved application processing efficiency by implementing new software tools and techniques.
- Assisted in training new team members, ensuring smooth onboarding and integration into the department.
- Streamlined workflow processes for faster application turnaround times.
Sathyam Cinimas
Junior Guest Relationship Executive
2015.04 - 2016.01
Oversaw ticketing counter processes with precision.
Education
Bsc.visual Communication - Bachelor of Science
Sathyabama University
Chennai 05.2014
Commerce -
HSC, Private
Chennai 03.2010
SSLC, Government High School
Chennai 03.2007
Skills
Customer retention strategies
CRM software proficiency
Strategic relationship building
Client onboarding
Customer service
MS office
Microsoft outlook, word, and Excel
Product knowledge
Verbal and written communication
Customer relationship management software (CRM)
Call center operations
Sales promotion
Telemarketing expertise
Additional Information
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Personal information
Father name: Ashok (late)
Dob : 19/05/1991
Gender: Male
Marital status: Married
Languages known: English, Tamil, Malayalam, Hindi
Hobbies: Hearing songs, watching movies, playing football
Timeline
Senior Customer Relationship Officer
Bank Bazaar
2023.04 - 2024.05
Assistant Processing Officer
Computer Age Management Service Pvt Ltd
2016.04 - 2020.12
Sathyam Cinimas
Junior Guest Relationship Executive
2015.04 - 2016.01
Bsc.visual Communication - Bachelor of Science
Sathyabama University
Commerce -
HSC, Private
SSLC, Government High School