Ranjith Kumar VM
Area Sales Manager
Chennai
Summary
Results-driven Area Sales Manager with experience in leading high-performing sales teams and driving revenue growth. Proven track record of exceeding sales targets and expanding market share in the organization. Adept at developing and implementing strategic sales plans to maximize profitability. Skilled in team leadership, training, and motivation to deliver exceptional performance. Demonstrated ability to build and nurture client relationships, resulting in increased customer satisfaction and loyalty. Strong analytical and problem-solving skills, coupled with excellent communication and negotiation abilities. Seeking to bring my expertise in sales management to a dynamic organization poised for growth.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Territory Sales Manager
Vodafone Idea Limited
05.2024 - Current
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Increased sales revenue by developing and implementing strategic territory plans.
- Distributor Handle
- Managing market revenue
- Team Handle
- Managing stock norms
- Monitoring 200 outlets productivity
AREA SALES MANAGER
Vaco Binary Semantics
02.2023 - 02.2024
- Merchant Onboarding in assigned geography
- Ensure to achieve 100% Monthly Targets
- Recruit, Train and Build a team of Field Sales Executives and Team Leaders
- Keep the team motivated and lead from front
- Ensure to meet Quality parameters as per set norms
Team Lead
Vaco Binary Semantics
08.2019 - 11.2022
- Drive operational efficiency and effectiveness within the team
- Foster a culture of continuous learning and improvement
- Lead, motivate, and guide a team of call center agents to achieve performance targets and deliver exceptional customer service
- Conduct regular team meetings, performance reviews, and provide constructive feedback to enhance individual and team performance
- Monitor and manage call inflows, ensuring efficient distribution of calls among team members
- Implement strategies to optimize call handling processes and reduce wait times for customers
- Generate and analyze daily, weekly, and monthly reports to evaluate team performance and identify areas for improvement
- Implement and enforce quality assurance standards to ensure that agents adhere to established procedures and deliver high-quality service
- Foster a customer-centric culture within the team, emphasizing the importance of customer satisfaction
- Handle escalated customer issues on utmost priority and address escalated customer issues and collaborate with other departments to resolve complex problems
- Identify training needs within the team and coordinate training sessions to enhance skills and knowledge
- Collaborate with account managers to understand client requirements and expectations
- Ensure that the team follows regulatory and compliance requirements
- Provide mentorship to team members for skill enhancement
- Deliver constructive feedback to team members with a focus on improvement and recognition of positive performance
- Foster teamwork and collaboration for increased productivity
FIELD SALES EXECUTIVE
Paytm
01.2019 - 06.2019
- Company Overview: WITH One 97 Communications AS A BUSINESS FSE Direct Selling EDC Machines
- Increase Transaction base in Paytm Mall merchants
- Created a strong market by appointing new merchant in my allocated location
- Identified potential customers through networking opportunities and referrals
- WITH One 97 Communications AS A BUSINESS FSE Direct Selling EDC Machines
Education
B.B.A - undefined
Hindustan College of Arts and Science
Chennai 05.2013 - 05.2016
Chennai boys higher secondary school - undefined
Chennai 04.2011 - 05.2013
Skills
Management
Trend Analysis
Branding
New Business Development
Communications
Stocks (Inventory)
Refresher Training (Military)
Electronic Data Capture (EDC)
Presentations
Direct Selling
Sales
Upselling
Market Trend
Business Development
Relationship Building
Closing (Sales)
Product Quality (QA/QC)
Collateral Development
Personal Information
Date of Birth: 11/25/96
Timeline
Territory Sales Manager
Vodafone Idea Limited
05.2024 - Current
AREA SALES MANAGER
Vaco Binary Semantics
02.2023 - 02.2024
Team Lead
Vaco Binary Semantics
08.2019 - 11.2022
FIELD SALES EXECUTIVE
Paytm
01.2019 - 06.2019
B.B.A - undefined
Hindustan College of Arts and Science
05.2013 - 05.2016
Chennai boys higher secondary school - undefined
04.2011 - 05.2013