Ranjitha Kolanginathan

Client : Dental Insurance

Domain : Healthcare

Tools : PEGA, JIRA

Year : Oct 6,2021 – Present

Team Size : 12

Project : Delta Dental is nation’s leading Dental Insurance Company. Their core purpose is advancement of oral health of their customers, partners and consumers through Dental Insurance and efforts of Delta Dental companies.

Project Manager

• Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
• Managed customer expectations and delivered 2 releases successfully.
• Analyzed problematic areas to provide recommendations and solutions.
• Improved performance, hiring practices and management systems to facilitate success of client's organization.
• Led team providing project management support, managing tasking, schedules, deliverables and customer relations for high-visibility enterprise-wide projects.
• Analyzed requirements, developed cost estimates, evaluated alternative solutions and supported information system acquisition and implementation.
• Identified business issues through careful collaboration with key stakeholders.

Health Plan Services:
Client : Health plan
Domain : Healthcare
Tools : Service Now, RTC, Microsoft Office
Technology : Java
Year : 2018 – 2021
Team Size : 16
Project : This project mainly deals with member management and billing for US healthcare carriers / payers. Health care plan benefits commence upon retirement from Company and end at age of eligibility for coverage under Medicare or upon coverage of participants by another plan.

Business Analyst:

• Hands on experience in requirement gathering and impact analysis activities.
• Reviewing Client Requirements and Business Specifications, analyzing impacts and feasibility.
• Design Process flow Diagram, Activity Diagram, Use Cases diagram.
• Preparing screen mock ups and design application architecture Database tables and interface impacts.
• Review the application structure and database design with development and Testing
• Providing support to testing team, approving test scenarios and test cases during development and testing phase.
• Preparing Requirement scenarios, process flow diagrams also nalyzed key aspects of business to evaluate factors driving results and summarized into presentations

Client : Alight Solutions

Domain : Insurance

Tools : Jira, Microsoft office

Technology : MySQL, Java, PHP

Year :2015 – 2018

Team Size : 12

Project : Alight Solution provides benefit administration and cloud-based HR solutions by providing people and organizations thrive so clients and their people are free to enjoy more in work and in life. Alight in market first in health and welfare administration and defined benefit administration, first in HR services and third in defined contribution administration.

QA Lead:

• As Team Lead, managing resources and testing activities to ensure timely deliveries across functions.
• Elicited information from customers to create requirements, use cases, application specifications, test plans.
• Designed, developed and maintained list of risks, requirements, deliverables, and budgets for projects which were completed well ahead of target dates.
• Evaluated, selected and tested software/hardware products crucial to success of project.
• Involved in Design calls / meeting and prepared wire frames for testers to understand requirement better.
• Bugs Tracking & Prepare Bug Report Document.

Client : Standard Bank
Domain : Banking
Tools : HP ALM, QTP, MS Office
Technology : Java, VB Script, SQL
Year : 2012 – 2015
Team Size : 21
Project : Standard Bank of South Africa Limited is one of South Africa's largest financial services groups, operating in 20 countries across Africa and other key markets around world. Bank now known as Standard Bank was formed in 1962 as a South African subsidiary of British overseas Bank Standard Bank, under name Standard Bank of South Africa

Senior Project Engineer:
• Writing Test scenarios for test cases against Features, Product backlog Items.
• Prepared test data for functional & Integration testing.
• Interactions with BA & Dev teams to resolve issues.
• Managing the set of junior resources.
• Being back up of lead on their absence.
• Providing appraisal inputs to lead on all team members.