Sandipan Bandyopadhyay
Bangalore
Summary
Results-driven Senior IT Infrastructure professional with 32 years of extensive experience in spearheading the management, design, development, implementation and testing of IT Infrastructure solutions. Recognized leader, applying high-impact technical solutions to major business objectives with capabilities that transcend IT operation boundaries. Adept at working with management to prioritize activities and achieve defined project objectives; able to effectively translate business requirements into technical solutions. Committed to helping organizations achieve maximum benefit from their IT investment, through meticulous testing, QA, research, development and implementation of new technologies.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Lead Consultant
ITC Infotech India Limited
Bangalore
11.2011 - Current
- Working as a technical Account Manager for 4 numbers of the ITC Limited's business divisions.
- SPOC for all those divisions in terms of IT Services delivery, Budgeting, planning, and implementation of new technology, cloud adoption, and migration, capacity planning.
- Technology consulting for a new application.
- Looking into the escalation related to performance, capacity management.
- Providing a solution for tech refresh as part of infrastructure lifecycle management.
- Architecting, planning, and deploying OpenStack-based private cloud solution for in-house consumption, creating a future-ready IT infrastructure by introducing DevOps culture and automating the IT infrastructure using new-age tools like GitHub/GitLab for version control, Jenkins for CD/CI, and Ansible for automation.
- Providing expert support for ITC Infotech's overseas clients for various projects where they are seeking professional expertise related to IBM Power Server related technologies.
Technical Support Manager
IBM India Pvt.Ltd.
Bangalore
12.2007 - 11.2011
- Fulfilling the role of a technical manager responsible for implementation and support of p-Series systems for various Indian clients in almost every sector of business like defense, FMCG, telecom, banking, retail, aerospace, scientific research, manufacturing, automobile, and information technology.
- Closely working with the IBM STG Lab services team to define a solution based on clients' requirements, providing important feedback and performance-related data to derive the best possible solution to the STG team for the existing customer.
- Providing client KT sessions to help them understand what the p-Series system is all about, its strengths, and to make them familiar with their newly implemented power systems.
- Leading a team of 15 engineers who were providing support to various p-Series customers, and also handling escalations related to support issues.
- Having in depth knowledge related to p-Series servers , Power Virtualization , PowerHA ( previously HACMP ), VIOS and IBM storage systems.
- Worked as a trusted advisor for various clients who are using IBM Power Systems for their new upcoming IT projects, as well as existing IT infrastructure expansion and capacity enhancement.
Sr. Customer Support Engineer
PCS Technology Limited
04.1997 - 12.2007
- Serving the role of a technical account manager on behalf of PCSTL for their one of the largest client Steel Authority Of India Limited in their steel manufacturing units situated at Durgapur in west Bengal and Bokaro in Jharkhand .
- Providing IT support services to DSP and BSL for their Data General make AViiON series RISC systems with DG-UX OS and clustering solutions
- Both the steel plants have a very large IT installation each covering entire plant network infrastructure comprising of multiple nodal stations
- DSP had implemented India’s first 22 km wide FDDI network in 1996 which was Asia largest at that point of time , and was maintained by our team of engineers .
- Country technical support role was conferred to me to provide technical support to DG AViiON servers throughout India , be it new implementation or critical support issue.
- As part of technology refresh , IBM power systems ( power 4 based p 630/620 ) was Implemented with consultation from IBM as an SI for DSP , this project was also leaded and executed successfully.
- Member of Technical advisory committee to provide inputs for upcoming IT business from the existing large Govt
- Organization who are clients of PCSTL to the higher management at Mumbai HO.
Area Field Engineer – Co Ordinator
Wipro Infotech Ltd. ( Franchisee Channel )
03.1992 - 04.1997
- Responsible for installation and support of various wipro make personal computers in different govt
- And private sector offices .
- Providing support services of Wipro make mini computers with unix operating systems .
- Looking after a large area in the Eastern Region of India in terms of support services , AMC renewal , new opportunities etc.
Education
MBA - systems -
MSU University
BSc - IT -
JNRV Deemed University
Skills
- IT Infrastructure Services
- Solution Architecture
- Client service and rapport
- Client Relationships
- Emerging Technology Adoption
- Private cloud Infrastructure Build
- Public Cloud
- Infrastructure Automation
- IT Project Management
- Requirements Gathering
- Technical Support
- Technical Training
- Business Solutions Process Optimization
- Systems Implementation
- Datacenter Infrastructure Build
- Datacenter Migration
- Client Relations
- Team Builder / manager
- IT Services delivery
- Disaster Recovery Planning
- Server Management
- Processes and procedures
- Project Analysis
- Staff Management
- Best Practices Implementation
- Client Requirements Assessment
- Business Planning
- Technical review
- Employee Management
- Continuous Improvement
- Cost Analysis
- Resource Allocation
- Customer Relationship Management
- Project Leadership
- Project Management
- Analytical Thinking
- Work Planning and Prioritization
- Goal Setting
- Performance Assessments
- Problem-Solving
- Cultural Awareness
- Change Management
- Strategic Planning
Certification
- AI for Everyone by DeepLearning.AI
- Google Cloud Digital Leader by Google.
- IBM Certified Specialist eServer p5 and pSeries Administration and Support for AIX 5L V5.3 (Dec 2006)
- Certified HP Star Sales professional in HP Itanium (Feb 2002)
Accomplishments
- Fulfilled role of Solution Architect to plan, test and implement disaster recovery solution for a Dubai ( UAE ) based retail giant for their CRM application running on IBM p-Series servers and IBM XIV storage.
- Working as a Technical Solution Architect to plan, build and implement a private cloud infrastructure based on Openstack ( Ocata /Pike) for my current organization . POC setup is ready and working to roll out a production model very soon.
- As a Technical Team Lead, implemented SAP infrastructure based on IBM p-Series server hardware with AIX OS and VIOS with PowerHA for a large Indian FMCG company .
- As a Technical Team Lead , was responsible for managing, upgrading and technical refresh of the existing IBM p-Series servers and Storages for BSNL National Internet Backbone Data Center at Bangalore , which includes planning and implementation of Disaster Recovery solution as well.
- As a Solution Architect , involved in planning and build of a Uptime Institute certified Tier III Data Centre for a large FMCG company in India , also migration of entire IT infrastructure to new Data Center was also accomplished with a very strict timeline and minimal downtime.
Timeline
Lead Consultant
ITC Infotech India Limited
11.2011 - Current
Technical Support Manager
IBM India Pvt.Ltd.
12.2007 - 11.2011
Sr. Customer Support Engineer
PCS Technology Limited
04.1997 - 12.2007
Area Field Engineer – Co Ordinator
Wipro Infotech Ltd. ( Franchisee Channel )
03.1992 - 04.1997
MBA - systems -
MSU University
BSc - IT -
JNRV Deemed University
- AI for Everyone by DeepLearning.AI
- Google Cloud Digital Leader by Google.
- IBM Certified Specialist eServer p5 and pSeries Administration and Support for AIX 5L V5.3 (Dec 2006)
- Certified HP Star Sales professional in HP Itanium (Feb 2002)
Similar Profiles
Rakshith G AminRakshith G Amin
Business Analyst at ITC Infotech India LimitedBusiness Analyst at ITC Infotech India Limited
Stephen Sudhakar JohnStephen Sudhakar John
Lead Consultant at ITC Infotech India LimitedLead Consultant at ITC Infotech India Limited
CHANDRARAO MOREYCHANDRARAO MOREY
Project Manager | Lead Consultant at ITC Infotech India LimitedProject Manager | Lead Consultant at ITC Infotech India Limited