Ranjith Kumar Reddy
Hyderabad
Summary
Talented Dispatch Coordinator with years of experience working with communications equipment. Personable employee develops strong relationships with work crews and drivers and promptly addresses customer questions and complaints. Familiar with performing various clerical work tasks such as filing work orders and organizing inventory records. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Senior Executive, Logistics Dispatch
Karani Packaging Pvt Ltd
Hyderabad
02.2019 - Current
- Established relationships with carriers to negotiate favorable rates and ensure timely delivery of goods.
- Resolved customer complaints promptly by providing alternative solutions when necessary.
- Collaborated with vendors on product sourcing initiatives and negotiated pricing agreements.
- Developed and maintained key performance metrics to ensure efficient customer service operations.
- Monitored operational performance in order to identify areas for improvement and implement solutions as needed.
- Performed regular audits of logistic processes and practices in order to verify compliance with company policies and procedures.
- Conducted regular meetings with staff members to discuss challenges, provide updates on changes in policies or procedures, and address any issues that arose during the day-to-day operations.
- Managed third party providers such as customs brokers or trucking companies to ensure timely completion of activities related to international shipments.
- Implemented safety protocols to protect personnel while handling hazardous materials during transport.
- Led a team of dispatchers in the daily scheduling of freight shipments for customers across multiple industries.
- Ensured compliance with applicable regulations such as DOT Hazmat rules and regulations and OSHA standards.
- Maintained accurate records of all incoming and outgoing shipments using automated systems.
- Created monthly reports outlining cost savings initiatives, quality control measures taken, and other related data points for management review.
- Implemented automated systems for tracking inventory levels, orders placed, received, invoices issued, paid.
- Prepared shipping documents such as bills of lading, invoices, packing slips.
- Monitored driver performance in terms of timeliness and safety regulations compliance.
Sales Associate Manager
Max Factor Group
Hyderabad
08.2013 - 07.2019
- Developed and implemented successful sales strategies to increase revenue.
- Assisted with planning special events at the store like holiday celebrations or promotional days.
- Monitored daily performance of team members and provided feedback.
- Tracked customer orders to ensure timely delivery of goods and services.
- Collaborated with marketing team to develop effective campaigns that increased brand awareness.
- Implemented safety procedures in accordance with company policies.
- Served as a liaison between customers and corporate office for escalated issues or inquiries.
Sales Associate Manager
Arvind Retail Ltd
Hyderabad
07.2010 - 03.2013
- Developed and implemented successful sales strategies to increase revenue.
- Assisted with planning special events at the store like holiday celebrations or promotional days.
- Collaborated with marketing team to develop effective campaigns that increased brand awareness.
- Conducted weekly training sessions for new sales associates.
- Served as a liaison between customers and corporate office for escalated issues or inquiries.
- Managed inventory levels by tracking stock movement, restocking shelves as necessary, and ordering additional items when needed.
- Conducted regular meetings with staff to discuss progress towards goals and objectives.
- Developed and implemented strategies to increase sales revenue.
Sales Executive
Malhothra Pvt Ltd
Hyderabad
02.2009 - 03.2010
- Contacted current and potential clients to promote products and services.
- Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
- Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
- Presented product demonstrations at trade shows, conferences, and other events.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
Education
BSC
Govt Degree College
Wanaparthy01-2009
MPC
C.V Raman College
Wanaparthy01-2006
Ssc
Sharadha Vidhya Mandir
Wanaparthy01-2004
Skills
- Transportation Management
- Warehouse Management
- Route Planning
- Route planning expertise
- Logistics Management
- Order Management
- Vehicle Inspection
- Logistics Coordination
- Freight Cost Reporting
- Contract Management
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Telugu
Advanced (C1)
C1
Timeline
Senior Executive, Logistics Dispatch
Karani Packaging Pvt Ltd
02.2019 - Current
Sales Associate Manager
Max Factor Group
08.2013 - 07.2019
Sales Associate Manager
Arvind Retail Ltd
07.2010 - 03.2013
Sales Executive
Malhothra Pvt Ltd
02.2009 - 03.2010
BSC
Govt Degree College
MPC
C.V Raman College
Ssc
Sharadha Vidhya Mandir
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