MS Office
Ranju Das
Food & Beverage Associate
Kolkata
Work Preference
Summary
Dynamic hospitality professional with 4 years in food and beverage and hotel operations. Streamlined guest interactions, coordinated multi-departmental functions, and executed banquet services efficiently. Maintained operational standards while enhancing customer satisfaction. Cross-trained in front office, housekeeping, and F&B service, recognized for adaptability and operational precision in high-volume settings.
Overview
4
4
Languages
4
4
Certifications
3
3
years of professional experience
Work History
Food & Beverage Associate
Vivanta By Taj
Arunachal Pradesh Tawang (Remote)
04.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to safety standards.
- Operated POS system for accurate order processing and payment transactions.
Team Member – Service Area
Al Baik Restaurant
Jeddah
07.2023 - 07.2025
- Delivered frontline service in a high-volume quick service restaurant environment.
- Assisted guests with order placement, transactions, and table service.
- Maintained hygiene and cleanliness standards in the dining area.
- Supported team operations during peak service hours.
- Consistently achieved service speed and accuracy standards.
- Earned positive guest feedback for attentive and friendly service.
- Recognised by supervisors for teamwork and reliability during peak business periods.
Food & Beverage Personnel
Cambay Hotels & Resorts
Gujarat
07.2021 - 10.2022
- Provided table service and support in both restaurant and banqueting operations.
- Coordinated with kitchen staff for timely delivery of food and beverages.
- Assisted in event-based service for conferences and banquets.
- Contributed to smooth execution of banquets and events with 200+ guests.
- Maintained service quality and order accuracy during high guest occupancy.
- Praised by seniors for adaptability across different service functions.
Industrial Trainee (Front Office, Housekeeping, Food & Beverage Service, Food Production)
The Grand Bhagwati Hotel
Gujarat
06.2020 - 12.2020
- Assisted in guest check-in and check-out procedures at front office.
- Supported housekeeping operations including room preparation and upkeep.
- Assisted with food and beverage service in restaurant setting.
- Completed structured cross-departmental training to enhance operational understanding.
- Developed foundational knowledge of hotel operations and service standards to improve guest satisfaction.
Education
Diploma in Hotel Management - Hotel Management
NURCLM Educational And Skill Development Mission
Kolkata 06-2021
Skills
Service speed and accuracy
Guest handling expertise
Cash handling
POS and hygiene compliance
QSR standards exposure
Hospitality experience
Banquet operations
Core department training
Hospitality brand training
Multilingual communication
Hotel management diploma
Software
Excel
Power point
Pos System
Certification
Industrial Training (Front Office, Housekeeping, Food & Beverage Service, Food Production) – The Grand Bhagwati Hotel, Gujarat (June 2020 – December 2020)
Interests
Food & Beverage Service Department
Languages
English
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Timeline
Food & Beverage Associate
Vivanta By Taj
04.2026 - Current
Team Member – Service Area
Al Baik Restaurant
07.2023 - 07.2025
Food & Beverage Personnel
Cambay Hotels & Resorts
07.2021 - 10.2022
Industrial Trainee (Front Office, Housekeeping, Food & Beverage Service, Food Production)
The Grand Bhagwati Hotel
06.2020 - 12.2020
Diploma in Hotel Management - Hotel Management
NURCLM Educational And Skill Development Mission
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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