Looking for a high-grown organization with a competitive and challenging environment that creates an ideal condition for delivering high quality services. Aspiring to associate with an organization, which offers a congenial environment for growth
Overview
5
5
years of professional experience
4040
4040
years of post-secondary education
Work History
Food & Beverage Associate
Apeejay Surrendra Park Hotel
New Delhi
07.2022 - 07.2025
Responsible for the daily operations
Suggested & upselling to enhance the restaurant revenue
Perform as a buddy trainer for new joiner associate and guide them about the restaurant operation standard.
Responsible for the daily closing /opening for daily &monthly inventory
Taking order and service of Alcoholic and Non-alcoholic Beverages
Responsible for store pickup and inventory at the end of the shift
Preparation of mise an place for smooth operation
Always try to maintain good score and positive comments from guest side
Handled guest inquiries and resolved issues with professionalism and care.
Enhanced guest experience by recommending food pairings and specials daily.
Monitored stock levels of beverages and other items for the bar area.
Industrial Trainee
HOLIDAY INN Hotel
Gurugram
11.2020 - 05.2021
Education
Tourism And Hotel Management
Mangalayatan University
Delhi, India
09.2020 - 09.2022
10th Class
Uttar Pradesh , India
12th Class
Uttar Pradesh , India
Skills
Food & Beverage Service
Guest Handling & Customer Service
Upselling & Revenue Enhancement
Inventory & Stock Management
Teamwork & Staff Training
Languages
English
Proficient
C2
Hindi
Proficient
C2
KEY ACHIEVEMENTS
1. Awarded Certificate of Merit (Best Arrangement Award) in "Go Green" initiative at UEI Global Education.
2. Successfully completed Concha Y Toro Wine Training Session conducted by Fazil MD at The Park, New Delhi (11th Dec 2023).
Head – Leasing & Business Development I India at Apeejay Real Estate - Apeejay Surrendra Group VentureHead – Leasing & Business Development I India at Apeejay Real Estate - Apeejay Surrendra Group Venture