Rasheed Mohammed Abdul
Visakhapatnam
Summary
With a proven track record at HSBC DATA PROCESSING INDIA LTD-VIZAG, I excel in risk assessment and possess strong communication skills. Recognized for leading a project that significantly reduced turnaround times and achieving top performer status multiple times, I bring adaptability and a results-driven approach to meet and exceed employer expectations.
Overview
11
11
years of professional experience
Work History
Senior Analyst
Accenture solutions private limited
Bangalore
01.2023 - 07.2024
- Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.
- Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates.
- Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts.
- Assist with and test implementation for all payer and vendor relationships to ensure data transfer, collection, quality, and reporting relationships are working appropriately down to the market level to ensure market team members' and providers' experiences are appropriate.
- Ability to analyze and synthesize business requirements, including recognizing patterns, and conceptualizing processes.
- Provide leadership to team members and peers by collaborating with others, articulating ideas and viewpoints to senior management, peers, and others, identifying and initiating projects, managing resources, driving the resolution of issues, and holding oneself and the team accountable for results.
- Identify ways to increase adoption and customer satisfaction, and improvement opportunities (proactive and reactive).
- Collaborate closely with developers to implement the requirements, and provide necessary guidance to testers during the QA process.
- Identify, create, and facilitate process design changes by conducting business and systems process analysis and design at a complex level, focusing on quality improvement and data management, ensuring data is reliable and valid, developing process improvements or re-engineering, and recommending elimination, integrating new systems and processes with existing ones, and partnering with internal and external customers to ensure systems provided meet the long-term business strategies.
- Maintained updated knowledge base on industry trends and best practices.
- Led meetings with stakeholders to discuss objectives and budgets.
- Identified or monitored current and potential customers using business intelligence tools.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Developed training materials for end users.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Provided technical support for existing reports, dashboards or other tools.
Credit Approver
HSBC DATA PROCESSING INDIA LTD-VIZAG
02.2019 - 12.2022
- Reviewed and verified income, credit reports and employment histories for each borrower
- Conducted presentations to upper management and executive teams for loan recommendations
- Verifying Blacklist/White list and World check on customer name and Identity
- Approval of unsecured and secured credit cards such as Advance, Platinum, Premier and infinite cards based on income eligibility& policy criteria
- Responsible to ensure risk profile of personal borrower summary going basis by analyzing account behavior
- Responsible to take informed decisions to assign limits
KYC Analyst
HSBC DATA PROCESSING INDIA LTD-VIZAG
08.2016 - 01.2019
- Adjusted end-to-end KYC process needs to align with workforce capabilities
- Provided input to company decisions for prospective suppliers
- Performed periodic reviews and reports on merchants to comply with rules regulations and KYC requirements
- Supported KYC processes for prospective and existing customers
- Responsible for identifying and researching patterns, trends and anomalies in complex transactional and customer data to detect, prevent, mitigate and report
- Performing transaction monitoring for all customer accounts and their related products
- Performed screening review hits to determine course of action and refer to compliance and business as required
- Educated staff on anti-money laundering and financial crimes to escalate concerns to senior members of PSR team
- Writing a clear and concise report and submitting a same to the next level for raising and disclosing a SAR (suspicious activity report) on the customer's accounts' that a redeemed suspicious
- Identified multiple significant cases, Red flags and patterns associated with the laundering of illicit funds
- Used transactional and customer records, external data, publicly - available information, and other information to identify suspicious or unusual activity
- Examine cross border transactions for possible illicit financing
- Reviewing and updating kyc files with missing and updated information to satisfy compliance requirements
- Ensured that information obtained was consistent with BSA/AML policy and procedures and satisfied regulatory requirements
- Ensuring AML regulations and HSBC policies and procedures are fully implemented which are in line with global standards
- Determine and implemented additional steps validating kyc risk compliance based on research of customer record, verification of account purpose and legitimacy, analysis of transactional activity
- Performed enhanced due diligence on customer being high risk and suggested account restrictions and/or account closures based on risk to institution
- Collaborated with business partners and lead a team of 6 members in the development of ONE CENTRE project aimed at bringing the TAT down from 7 days to 3 days which turned out to be a successful One
- Has been awarded as the TOP performer consecutively for the year 2020 and 2021
- Promoted as a Quality analyst from a maker level to a checker role in just a Span of 6 months
- Awarded top performer in multiple occasions and super star 4 times in my carrier at HSBC
Customer Service Representative
CONCENTRIX
01.2014 - 08.2016
- Worked as a Customer Service Representative and handling customers of the Service provider pocket
- Handling Split to be queue
- Auditing and ensuring the quality
- Employee of the year 2015
- Awarded Toper Performer thrice
- Awarded twice Superstar
- Received Multiple Customer Appreciations
- Team management skills and operations
- Deputizing line managers in their day-to-day work, conducting daily devotionals and discussing performance metrics with the team
- Ability to manage a team in absence of line manager to resolve process related queries
- I was responsible for monitoring the daily presence of individual and allocating the work as required
- I was responsible to floor walk in the absence of the Line Manager to resolve process related queries and also take escalated calls where required
- I created team level trackers that facilitated the hourly update on the day’s performance of the team
Education
B.Com -
Andhra University
Vizag01.2013
Intermediate - MPC
State Board of Intermediate Education. Andhra Pradesh
vizag01.2010
SSC -
MRS AVNC High School
vizag01.2006
Skills
- Bank operating environment
- Risk assessment
- Data validation
- Communication skills
- Quality assurance
- Microsoft Office
- High-level security access
- Teamwork
- Adaptability to new technologies
Home Location
13-938, Mustafa Colony, Visakhapatnam, AP, 530040
Languages
- English
- Telugu
- Urdu
- Hindi
Disclaimer
03/03/25, Bangalore, Mohammed Abdul Rasheed
Pan Card Number
BULPM3943C
Personal Information
- Father's Name: M. A. Salaam
- Date of Birth: 06/30/91
- Nationality: Indian
- Marital Status: Married
Accomplishments
Awarded thrice top performer in HSBC
Awarded as super star in accenture
Languages
Urdu
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Telugu
Beginner
A1
Timeline
Senior Analyst
Accenture solutions private limited
01.2023 - 07.2024
Credit Approver
HSBC DATA PROCESSING INDIA LTD-VIZAG
02.2019 - 12.2022
KYC Analyst
HSBC DATA PROCESSING INDIA LTD-VIZAG
08.2016 - 01.2019
Customer Service Representative
CONCENTRIX
01.2014 - 08.2016
B.Com -
Andhra University
Intermediate - MPC
State Board of Intermediate Education. Andhra Pradesh
SSC -
MRS AVNC High School
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