Rashika Mathur

• Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
• Dealed with customers from India and North America regarding their concerns.

* Plan routes , itiniaries , and accomadation details , and compute fares and fees , using schedules and rate books.

* Answer inquiries regarding information such as scheduled accomodation , procedures and policies.

* Helping the customers with the check ins, boarding and handling all flight information.

* As an Seller support associate , I was the primary interface between clients and our business partners. My responsibility is to provide timely and accurate operational support to the clients.