Rashmi Kumari
Bengaluru,TS
Summary
Sales and customer engagement professional with 4+ years of experience in EdTech, specializing in consultative selling, lead nurturing, and closing high-value programs. Proven track record of handling high-intent leads, understanding customer goals, and recommending tailored solutions. Experienced in remote selling, CRM management, and consistently achieving revenue targets.
Overview
4
4
years of professional experience
Work History
Senior Learning Consultant
Great Learning
Bengaluru
06.2025 - 02.2026
- Engaged high-intent leads through outbound calls and follow-ups, resulting in increased program enrollments
- Conducted in-depth needs analysis to recommend tailored upskilling programs that aligned with client goals
- Delivered detailed product explanations, resolving queries and objections effectively
- Maintained consistent follow-ups to nurture leads, enhancing lead relationships and boosting conversion rates
- Managed CRM pipeline, ensuring accurate tracking of leads and customer status
Lead Program Advisor
Growth School
06.2024 - 04.2025
- Managed end-to-end sales cycle from lead qualification to program enrollment
- Handled 100+ leads monthly, driving timely follow-ups and enhancing customer engagement
- Identified upsell opportunities and guided customers to programs that met their needs
- Collaborated with internal teams to refine conversion strategies and increase enrollment rates
- Maintained detailed CRM records and monitored pipeline performance
Business Development Associate
Newton School
07.2023 - 05.2024
- Engaged prospective learners to align career goals with suitable programs
- Established rapport with customers, enhancing engagement and fostering trust
- Mitigated drop-offs through targeted follow-ups and effective objection handling
- Delivered consistent performance against sales targets
Business Development Executive
Codingal Technologies Pvt. Ltd
07.2022 - 06.2023
- Explained program benefits and guided customers through enrollment decisions, ensuring informed choices and satisfaction
- Conducted outbound calls and follow-ups with international customers to enhance engagement and drive enrollment
- Managed customer interactions across 40+ countries in a remote setup
- Maintained CRM hygiene and tracked lead progress, facilitating accurate reporting and effective follow-up
Education
B.Com - Accounting & Finance
University of Calcutta
Kolkata07-2018
Skills
- Consultative Selling
- Objection Handling & Closing
- Lead Qualification & Nurturing
- Customer engagement
- Pipeline management
- CRM management
- Remote Sales & Communication
Languages
- English
- Hindi
Languages
Hindi
Native language
English
Proficient (C2)
C2
Timeline
Senior Learning Consultant
Great Learning
06.2025 - 02.2026
Lead Program Advisor
Growth School
06.2024 - 04.2025
Business Development Associate
Newton School
07.2023 - 05.2024
Business Development Executive
Codingal Technologies Pvt. Ltd
07.2022 - 06.2023
B.Com - Accounting & Finance
University of Calcutta