Rashmi L
Bangalore
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled,
ambitious and self-directed to adapt quickly to challenging and changing environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Quality Analyst
Concentrix Daksh Services India Private Limited
BENGALURU URBAN
07.2017 - Current
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Conducted internal audits to measure adherence to established QA & Compliance standards.
- Prepared and analyzed internal and external quality reports for management staff review.
- Developed dashboards, scorecards and other visualizations to present key performance metrics.
- Mitigated learning gaps and effectively delivered curriculum to over 40 partners.
- Designed and implemented interactive visualizations using Tableau, Power BI, and other tools.
- Conducted data analysis to prepare forecasts and identify trends.
- Querying and Extracting data from Oracle SQL & My SQL software applications.
- Interacted with non-technical stakeholders to deliver analyses and answer questions on deliverables.
- Cleaned and manipulated raw data and created graphs and charts detailing data analysis results.
Education
Bachelor of Commerce - Accounting And Finance
RC College of Commerce And Management
Bangalore01-2017
Skills
- Data Visualization: Power BI
- Data Analysis: Data cleaning, transformation, and modeling
- DAX (Data Analysis Expressions) language
- Microsoft Excel: Proficient in data analysis and formula creation
- SQL: Basic knowledge of querying and data retrieval
- Problem Solving: Strong analytical and problem- solving abilities
- Attention to Detail: Meticulous and detail-oriented
- QA reporting
- Six Sigma principles
Certification
- Microsoft Excel Certification from Besant Technologies
- Power BI Certification from Besant Technologies
- SQL Certification from Besant Technologies
- Data Analysis with Python Certification from Besant Technologies
- Trainer Certification from CNX Evolve management
- Understanding and Fundaments of Anti-Money Laundering from CNX university
- Quality & Training Lead Certification from CNX University
- Six Sigma - Yellow Belt Certification from CNX University
Timeline
Senior Quality Analyst
Concentrix Daksh Services India Private Limited
07.2017 - Current
Bachelor of Commerce - Accounting And Finance
RC College of Commerce And Management