As an annotation analyst, transcribed audio files to evaluate Siri's responses by being focused more on thinking creatively on how customers use Siri and to imply this knowledge for Siri's improvements
Provided Keynote presentations on process guidelines and proven expertise on various projects and regularly shared my best practices with the team members
Worked on multiple core and non-core projects and provided training for a non-core project
Maintained and showed good results in monthly metrics also have pitched in many ideas for tool, process and product enhancements
Working as a YEET POC for the year 2024 and also won the Ascent award.
Process Executive
Cognizant Technology Solutions
07.2019 - 12.2020
Responsible for working on Google Web pages, updating, help maintenance and verification of each Google Business Web pages on Google Search and Maps.
Provided hands-on guidance and support to newly onboarded team members, ensuring a smooth transition into their roles by delivering practical training sessions on using company tools and systems, enabling quick adaptation and proficiency.
Addressed queries and resolved issues related to day-to-day operations, fostering confidence and autonomy among new hires.
Analyzed weekly data and produced analysis through Excel, resulting in more efficient process and an increase in productivity.
Managed relationship with clients to ensure service satisfaction and other competing priorities while collecting customer data and provided satisfying results to the users
Provided detailed reports and feedback to improve quality. Collaborated with teams to ensure adherence to project timelines and quality standards
Helped business owners creating engaging and informative content for various business pages across different industries. Maintained high levels of professionalism and confidentiality when handling sensitive content.
Education
MBA in Business Management -
Narsee Monjee Institute of Management Studies (NMIMS)
02.2023
Bachelors in Electronics and Communication Engineering -
G. Narayanamma Institute of Science and Technology
05.2019
Skills
Digital Marketing
Data Analysis
Google sheets
MS Excel
Documentation And Reporting
Python
Research and Analysis
Critical Thinking
Creative writing
Personal Information
AI/ML Analyst
Projects
Research and Analysis on Customer Satisfaction at RAK Ceramics, Collected data and created a detailed analysis about the design and manufacturing of the products and analyzed reliability, customer satisfaction on quality and brand loyalty.
Liver Tumor detection, Segmentation and Classification, In this project liver tumor is detected, segmented and classified from a computed tomography (CT) scan image in three phases using SVM(support vector machine) algorithm, semantic segmentation and adaptive thresholding.
Mobile and Cellular Communications, Internship on Mobile and Cellular Communications at Regional Telecom Training Centre. The internship includes practical exposure with equipment on telecom switch, optical fibre cables and systems, mobile equipment and broadband, networking equipment.
EXTRA CURRICULAR ACTIVITIES
Treasurer and Public Relations Coordinator at Manam Foundation, a NGO
Member of Rotary club of GNITS and Hyderabad Youth Assembly
Travelling
Timeline
AI/ML - Annotation Analyst
Apple.Inc
12.2020 - Current
Process Executive
Cognizant Technology Solutions
07.2019 - 12.2020
MBA in Business Management -
Narsee Monjee Institute of Management Studies (NMIMS)
Bachelors in Electronics and Communication Engineering -
G. Narayanamma Institute of Science and Technology