Summary
Overview
Work History
Education
Skills
Currentposition
Languages
Hobbies and Interests
Disclaimer
Previous Experience
Personal Information
Timeline
Generic
Ratan Singh

Ratan Singh

New Delhi

Summary

Dynamic Clinical Application Support Specialist with a robust background at AVIENCE BIOMEDICAL PVT.LTD, excelling in technical support and customer education. Proven expertise in application maintenance and providing comprehensive training, coupled with exceptional problem-solving abilities. Demonstrated success in enhancing system efficiency and performance, leveraging skills in hardware diagnostics and customer support.

Overview

9
9
years of professional experience

Work History

Clinical Application Support Specialist (IVD)

AVIENCE BIOMEDICAL PVT.LTD
Delhi
07.2022 - Current

- Involved in all testing procedures and wrote test cases and scenarios for development team.

- Used [Software] to track, maintain and update trouble shoting

- Performed quality assurance testing on new software releases for alignment with goals for efficiency and performance.

- Provided training to end users on new and updated systems and software.

Maintenance and troubleshooting.

· Application support

· Desktop support

· Technical issues analysis

Technical document comprehension.

. NEW instrument installation

Lab Technician

SHANTI MUKUND HOSPITAL ( HLM MAX LAB)B
NEW DELHI
04.2021 - 07.2022
  • Company Overview: Max Lab is a division of Max Healthcare Institute
  • Max Lab is a division of Max Healthcare Institute
  • Recorded data from experiments into detailed lab reports for review by supervisors.
  • Analyzed specimens using standard laboratory procedures in hematology, microbiology, biochemistry, and molecular biology.
  • Conducted daily laboratory maintenance, including cleaning and organizing.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Interpreted test results and determined need for retesting.
  • Maintained and calibrated laboratory equipment, including spectrophotometers, centrifuges, and pH meters to ensure accurate results.
  • Collected specimens from patients for testing in the laboratory setting.
  • Provided technical guidance and training to new lab technicians.

Lab Technician

Kalra Hospital
New Delhi
04.2016 - 07.2018
  • Recorded data from experiments into detailed lab reports for review by supervisors.
  • Analyzed specimens using standard laboratory procedures in hematology, microbiology, biochemistry, and molecular biology.
  • Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
  • Supplied quality control data for regulatory submissions to support corrective actions.
  • Analyzed experimental results and determined whether results fit within standard procedures.
  • Ordered supplies for the laboratory as needed.
  • Maintained accurate inventory records of all chemicals used in experiments or stored in the lab.

Education

BMLT -

Shri Ram College of Engineering & Management
12.2024

DMLT - DMLT

NIMS University
Jaipur

10th -

Uttarakhand Board

12th -

Uttarakhand Board

Skills

  • Basic Knowledge of MS-Office
  • Maintenance and troubleshooting
  • Application support
  • Desktop support
  • Technical issues analysis
  • Technical documents comprehension
  • NEW instrument installation
  • Operating systems
  • Application implementation
  • Product demonstrations
  • Customer education
  • Problem resolution
  • Application maintenance
  • Hardware diagnostics
  • Customer support

Currentposition

Application Support Specialist, AVIENCE BIOMEDICAL PVT.LTD, Delhi, India, 07/01/22

Languages

  • Hindi
  • English

Hobbies and Interests

  • Playing cricket
  • Study of Books

Disclaimer

I hereby declare that the particulars furnished above are complete and correct to the best of my knowledge and belief.

Previous Experience

  • Lab Technician, Kalra Hospital, New Delhi, 2.5 years
  • Lab Technician, Tomar Hospital, New Delhi, 6 months
  • Lab Technician, Max Lab, New Delhi, 1.6 years

Personal Information

  • Father's Name: Preetam Singh
  • Blood Group: B Positive
  • Date of Birth: 09/07/94
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Timeline

Clinical Application Support Specialist (IVD)

AVIENCE BIOMEDICAL PVT.LTD
07.2022 - Current

Lab Technician

SHANTI MUKUND HOSPITAL ( HLM MAX LAB)B
04.2021 - 07.2022

Lab Technician

Kalra Hospital
04.2016 - 07.2018

BMLT -

Shri Ram College of Engineering & Management

DMLT - DMLT

NIMS University

10th -

Uttarakhand Board

12th -

Uttarakhand Board
Ratan Singh