Dynamic Clinical Application Support Specialist with a robust background at AVIENCE BIOMEDICAL PVT.LTD, excelling in technical support and customer education. Proven expertise in application maintenance and providing comprehensive training, coupled with exceptional problem-solving abilities. Demonstrated success in enhancing system efficiency and performance, leveraging skills in hardware diagnostics and customer support.
- Involved in all testing procedures and wrote test cases and scenarios for development team.
- Used [Software] to track, maintain and update trouble shoting
- Performed quality assurance testing on new software releases for alignment with goals for efficiency and performance.
- Provided training to end users on new and updated systems and software.
Maintenance and troubleshooting.
· Application support
· Desktop support
· Technical issues analysis
Technical document comprehension.
. NEW instrument installation
Application Support Specialist, AVIENCE BIOMEDICAL PVT.LTD, Delhi, India, 07/01/22
I hereby declare that the particulars furnished above are complete and correct to the best of my knowledge and belief.