Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Custom Section - Marital Status
Languages
Timeline
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Raveendra P V

Raveendra P V

Bangalore

Summary

Dynamic Senior Executive with a proven track record at ZipZap Logistics, adept at operational management and vendor relations. Successfully led teams to achieve service level agreements, enhancing profitability and customer satisfaction. Known for effective communication and a positive attitude, driving continuous improvement and fostering strong partnerships.

Overview

7
7
years of professional experience

Work History

Senior Executive

ZipZap logistics private Limited (Amazon) GSF
Bangalore
08.2023 - 05.2025
  • On- Boarding high quality driver, partners and venders for the organization
  • Handling 5 hubs in the city which are Fresh operations and XPT’s of Amazon GSF
  • Ensure delivery on SLA’s (service level agreements) promised to the customer
  • Restore operations to normalcy when things break Hire, coach and mentor a team of Supervisor, Data management, performance tracking and monitoring
  • Monitor daily performance and work with the supervisors to improve the clusters profitabilityEnsure a safe work environment, maximize profitable growth and drive quality improvement
  • Payout Planning and processing of payouts
  • Achieving operational targets behalf of XPTs such as OTP, PDR and DEA which are as followed by weekly OTP 98.50%, PDR 92.50% and DEA 96%
  • Handling customers escalations like DNR by delivery executives on day level and getting those cleared
  • Provide premier customer service, develop a technically qualified work force, reduce operation cost and lead times through continues improvements

Team Leader

Flipkart india Pvt. Ltd.
Karwara
05.2021 - 05.2023
  • Handling end to end operations (Lat Mile) as well as leading hub team which includes load clearance, company metrics, people management
  • Manpower hiring. process alignment.
  • Managing entire hub operations people and key stakeholders ensuring that management expectations are met and the operation run smoothly without ambiguity.
  • Monitoring and also solving day to day operational issues and ensuring that the set targets SLA's are met.
  • Daily load clearance with respect to Customer Promise Date (CPD).
  • Leading hub team (Sorter, off role TL) towards work ensuring productivity for the company.
  • Resolving call outs in the process.
  • Daily tracker updated RTO/RVP, shinkagetrcker, losses, CPD breach, cash deposition, petty cash handling

Customer Relationship manager

Trident automobile pvt ltd
Bengaluru
06.2020 - 03.2021
  • Own all plans and strategies for developing business and achieving the company's sales goals.
  • Establish the inbound lead requirements needed to meet your sales objectives.
  • Establish and foster partnerships and relationships with key customers both externally and internally.
  • Working towards monthly or annual targets.
  • Planned and executed new strategies to increase sales.

Sales Executive

Neopolo notebook pvt ltd
Bengaluru
02.2018 - 03.2020
  • Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
  • Planned and executed promotional in store events to increase business and sales revenues.
  • Educated customers on available processes and services.
  • Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
  • Conducted interviews and hired ideal candidates to complement workforce.

Education

Graduate - Bsc

Govt first grade college
Hubli, KA
01.2015

PUC -

Vasavi PU College
Ballari
01.2009

SSLC -

Govt. High School
Devesamudra
01.2006

Skills

  • Positive attitude
  • Organizational skills
  • Team collaboration
  • Deadline management
  • Effective communication
  • Rapid learner
  • Microsoft Office proficiency
  • Vendor relations
  • Hardware and networking expertise
  • Operational management

Languages

First Language, Upper Intermediate, Advanced, Upper Intermediate

Personal Information

  • Date of Birth: 01/07/90
  • Nationality: INDIAN

Custom Section - Marital Status

Unmarried

Languages

kannada
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Telugu
Upper Intermediate (B2)
B2

Timeline

Senior Executive

ZipZap logistics private Limited (Amazon) GSF
08.2023 - 05.2025

Team Leader

Flipkart india Pvt. Ltd.
05.2021 - 05.2023

Customer Relationship manager

Trident automobile pvt ltd
06.2020 - 03.2021

Sales Executive

Neopolo notebook pvt ltd
02.2018 - 03.2020

Graduate - Bsc

Govt first grade college

PUC -

Vasavi PU College

SSLC -

Govt. High School

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Raveendra P V