Ravi Kharkwal
Noida,India
Summary
- 9x Salesforce Certified working as Salesforce Architect/ Tech Lead with 9.5+ years of hands on experience in Salesforce Solutioning, Technical Design, Development of applications.
- 7.5 Years experience in Siebel CRM, Siebel EIM. Overall 17 years experience.
- Technical Architect, Project Lifecycle Management, Budget Management, Team Leadership, cross-functional team coordination.
- LWC, Aura, Apex, Triggers, Visualforce, Salesforce Lightning. Salesforce CPQ Certified, Conga CPQ Certified, Zuora CPQ Skilled.
- Worked on creating Technical Design Documents and leading POCs, conducting Code Reviews & Optimizations and maintaining the quality of the deliverables as per the best in market.
- Interacted with the business to extract requirement by understanding the business processes and presenting the prototypes to the Client on the solutions.
- Leading entire offshore development including both Customization and Configuration and closely monitor the delivery, code quality and code optimization.
- Working on the agile mode of delivery and have exposed to tools like Jira, Rally and Confluence. Also, exposure to the CICD deployment model using Bit bucket and Jenkins. Hands on experience in version control tools GitHub, Jenkins, Git, CICD pipeline.
- Experience in submitting Force.com App for Salesforce Security Review process.
- Experience in Support and Release management, which includes Unit testing and deploying the application in Production using various deployment tools like ANT, Change sets and Force.com IDE.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Specialist – Associate Manager
Joint Venture (Randstad & Apollo Global)
Noida
01.2025 - 06.2025
- Designed and implemented frameworks for architecture, integrations, triggers.
- Working in Salesforce Agent force Prompt Builder, Einstein co-pilot & Salesforce Data Cloud to help Sales & Service teams.
- Automated Order/Quote data transformation from one SF org to another org upon AdobeSign signature.
- Facilitated productive team meetings, fostering a collaborative work environment.
Specialist – Application Development
Randstad Offshore Services
Hyderabad
02.2023 - 12.2024
- Provided technical leadership to juniors in the development team. Managed high-risk projects, ensuring safety compliance at all times.
- Providing innovative technical Solutions for various businesses units, designed and implemented frameworks for Integrations, Triggers, Error logging and exception handling.
- Working in Zuora CPQ & Billing for Salesforce. Worked in Zuora Quote Studio, Zuora Rules, Zuora Subscription Product, and Quote Templates.
- Developing Conga CPQ & Conga Contract Management. Creating Conga Products, Bundle, Price Rules, Constraint Rules, PARD creation & creating complex Conga Products/Bundles.
- Conga X-Author Templates & Conga X-Author Migration. Creating Templates & migrating them using X-Author.
- Integrated AdobeSign for eSignature process & auto sending of subscription to Zuora upon document sign. Administering Adobe Console, worked in Adobe Text Tags, Data Mapping & Merge Mapping.
- Implemented Reusable and Dynamic Lightning components using LWC.
- Worked on Service, Sales & Experience cloud for my client. Created multiple experience cloud sites with custom domain.
Assistant Consultant
Tata Consultancy Services
Noida
05.2018 - 01.2023
- Interacted with various business user groups for gathering the requirements and Documenting technical design.
- Provided technical leadership to juniors in the development team.
- Worked on both Service cloud and Sales cloud for my client.
- Worked on Case Management, Entitlement Management, and Service cloud console.
- Provided many innovative technical Solutions for various businesses units, designed and implemented frameworks for Integrations, Triggers, Error logging and exception handling.
- Helped to setup CICD for version control and continuous integration tool Jenkins for deployment.
- Performed code review, code optimization and quality assurance and worked on POCs.
- Worked on Apex Jobs using Batch, Queueable and Schedulable asynchronous classes and various Integrations using REST and SOAP.
- Creating Salesforce CPQ new Product, Bundle, Product Option addition to bundles, Feature, Option Constraint, Configuration attributes, Product Rule, Price Rule, Summary Variable alteration, Lookup Object creation for storing price & associating that with Price Rule (Dynamic Pricing), Creating Look up queries, Creating Discount Schedules, Guided Selling, Dynamic Bundle, Dynamic Custom Action, Advance Approval & Template Generation.
Principal Engineer
Monster Worldwide
Noida
09.2015 - 04.2018
- Creating Apex Trigger, Apex Classes, debugging code, migrating them using ANT.
- Administering salesforce.com & associated applications. Managing application licenses (Salesforce & Apttus).
- Integration & Administering AdobeSign for Salesforce.
- Developing Conga CPQ & Conga Contract Management.
- Creating Conga Products, Bundle, Price Rules, Constraint Rules, PARD creation & creating complex Conga Products/Bundles.
- Well versed in Conga X-Author Templates & Conga X-Author Migration. Creating Templates & migrating them using X-Author.
- Resolving various applications issues of Accounts, Contact, Opportunity, Quote/Proposal, Order objects by direct contacting end users.
- Made bug fixes to complex apex logic which was already present in the system.
Senior Software Engineer
Monster Worldwide
Noida
10.2009 - 08.2014
- Developing Different Change Management comprising use of Siebel EIM, SQL 2000 as per the Design Specification from Monster.
- Developing shell scripts to use SQL, EIM jobs to update/modify the Siebel application data.
- Accepting tickets within Clarify and resolve them (If needed, taking Approval from Client).
- Templates Administration – Adding / updating Correspondence Templates, Quote Report Matrix.
Software Engineer
Birlasoft India Pvt. Ltd.
Noida
06.2006 - 10.2009
- Worked as a Siebel EIM Developer with one of the Client GE for its Data Migration and regular EIM data load tasks. This project utilizes Siebel 8.0 and MS SQL 2005 as the database. The work involves the extraction, transformation and loading of data from different legacy databases to Siebel database.
Education
MCA - Computer Science
SGRRITS Dehradun
Dehradun, Uttarakhand 09.2003 - 05.2006
BSC - Bachelor Of Science
GPGIC Pithoragarh
Pithoragarh, Uttarakhand 04.1999 - 05.2002
Skills
- Salesforce Lightning Design System
- Lightning Components, LWC, Aura Framework
- JavaScript Controllers, Server-side Controllers
- Salesforce Connect, Salesforce Platform Events
- Auth flows, Custom App, SSO
- Experience Cloud Sites, Knowledge Articles
- Apex Language, Apex Trigger, Apex Class
- Apex REST, Apex SOAP Web Services
- SOQL, SOSL
- Visual Force, HTML, XML, CSS
- Reports & Dashboards, Validation Rules
- Users, Roles, Profiles, Change sets
- Approval Process, Sandbox Refreshments
- Apex Data Loader, Import Wizards
- Packages, Custom Lightning Apps
- ContentDocument/Attachment extract
- Java, JavaScript
- Eclipse, Forcecom Eclipse IDE Plug-in
- VS Code, Forcecom Explorer
- Forcecom Data Loader
- Microsoft SQL Server 2000, 2005, 2008
Websites
Languages
English
Hindi
Personal Information
- Passport Number: R3099205
- Date of birth: 01/05/83
Accomplishments
Led Major Job Borad’s Salesforce Integration: Successfully orchestrated an end-to-end salesforce integration for a leading job board. Integrated Zuora CPQ, Adobe Sign, Zoominfo. Also implemented Service Cloud, Omnichannel & OOTB salesforce hierarchy, opportunities split.
Excellence in Project Management: Successfully managed complex CRM Implementation, completed on time and under budget, showcasing exceptional project management skills.
Certification
· Salesforce Certified Platform Developer I.
· Salesforce Certified Administrator.
· Platform App Builder.
· Service Cloud Consultant.
· Salesforce CPQ Specialist.
· Salesforce Sharing and Visibility Architect
· Salesforce Marketing Cloud Email Specialist.
· Salesforce Data Cloud Consultant.
· Salesforce AI Specialist.
· Conga CPQ 201 Administration.
Timeline
Specialist – Associate Manager
Joint Venture (Randstad & Apollo Global)
01.2025 - 06.2025
Specialist – Application Development
Randstad Offshore Services
02.2023 - 12.2024
Assistant Consultant
Tata Consultancy Services
05.2018 - 01.2023
Principal Engineer
Monster Worldwide
09.2015 - 04.2018
Senior Software Engineer
Monster Worldwide
10.2009 - 08.2014
Software Engineer
Birlasoft India Pvt. Ltd.
06.2006 - 10.2009
MCA - Computer Science
SGRRITS Dehradun
09.2003 - 05.2006
BSC - Bachelor Of Science
GPGIC Pithoragarh
04.1999 - 05.2002
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