RAVI KUMAR.
Seniort Sales Associate
Visakhapatnam
Summary
High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction. Ready to apply 13 years of experience to a challenging position with room for advancement.
Overview
16
16
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Senior Sales Associate
SIEMENS Ltd
Visakhapatnam
03.2014 - Current
- Product deled with DBs & MCBs for Projects & Retailers In SIEMENS
- Successfully implemented Cash and Carry System and created a New Unit - Integrated
- Services Unit' as Off a Single Window Clearance for handling All Sales Accounting
- Matters Successfully Converted & appointed 6 Retailers as Primary Sales Partners for Achieving Desired
- Targets
- Assisted management in establishing and streamlining sales process
- Established and maintained an excellent relationship with the dealers & Retailers
- Market Research on Competitor Activities, Market Trends, New Product Application Primary & Secondary Line Sales Analysis, Product Wise & Area Wise Sales Performance
- Recorder
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Developed sales plans to increase market share, customer base and revenue.
- Generated sales leads and cold called potential customers.
- Monitored sales team performance and provided constructive feedback.
- Reported sales data to upper management for review.
- Streamlined team sales processes increase productivity and decrease closing time.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Kept detailed track of sales and customer information in company system.
- Negotiated contracts and sales terms with new and existing clients.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Sales Associate
Grohe India Pvt Ltd
Visakhapatnam
07.2012 - 02.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories and merchandise care.
- Recommended accessories and complementary purchases to boost revenue.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained records related to sales, returns and inventory availability.
Sales Consultant
Value Line Home Styles Pvt Ltd
Visakhapatnam
06.2011 - 07.2012
- Created detailed sales presentations to communicate product features and market data.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
Bank Sales Officer
IDBI BANK LTD
Visakhapatnam
09.2008 - 05.2011
- Oversaw financial sales to monitor compliance with legal requirements and company policies.
- Developed incentives, achieving sales targets to increase revenue.
- Collected data on competitors' pricing and promotions through primary and secondary research techniques.
- Targeted accounts at senior and executive levels and secured funding for future initiatives.
- Presented financial plans to clients based on analysis of financial status and goals.
- Led project team to develop policies and procedures incorporating customer input.
Banking Assistant
ICICI BANK LTD
Visakhapatnam
07.2006 - 08.2008
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Gathered due diligence information for loan document preparation, ordered title work appraisals and secured collateral data from lender.
- Advised customers of products and services and assisted bankers in delivering superior customer service.
- Partnered with high net worth customers and private bankers to answer complex questions and solve operational issues while delivering superior customer service.
Education
MBA - Marketing
Andhra University
Visakhapatnam 04.2001 -
Skills
MS Word, MS Excel and MS Power Point
Client relationship building
Sales strategy
Brand promotion
Market understanding
Consultative sales techniques
Lead Generation
Meeting sales goals
Efficient sales transactions
Negotiation
Strategic planning
Territory expansion
Certification
Received “Best Performer in Project Business of the year 2018-2019” award for the
Timeline
Senior Sales Associate
SIEMENS Ltd
03.2014 - Current
Sales Associate
Grohe India Pvt Ltd
07.2012 - 02.2014
Sales Consultant
Value Line Home Styles Pvt Ltd
06.2011 - 07.2012
Bank Sales Officer
IDBI BANK LTD
09.2008 - 05.2011
Banking Assistant
ICICI BANK LTD
07.2006 - 08.2008
MBA - Marketing
Andhra University
04.2001 -