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Senior Business Development & Operations Leader | MBA & B.E.(Mech) with 9+ Years of experience in Business Development, P&L Management, Operations, Logistics, Vendor Management & Customer service, etc. Currently working with Pristyn Care, India's first Health-tech Startup (Became Unicorn in 2021), as a Senior leader with expertise in Business Development and Operations. Started Corporate Journey as Operations Manager with Hilda Automation (One of the Most Trusted Manufacturers of Packaging Machines with Export to 25+ Countries Worldwide) Formerly worked as Sales & Marketing Head with Tong I Hsing, a Taiwan-based MNC with presence in 40+ Countries Worldwide. And Area Business Manager at Aaron Helmets, India's leading Brand in Automobile Spare Parts, with a capacity to manufacture more than 1 million helmets and spare parts in a Year.

 I am a B.E and MBA (Operations) graduate with 10+ years of experience in Operations, Logistics, Business Development, P&L management, Customer Service, etc.    I started my career as an Operations Manager at  Rivigo,  which was a revolutionary company in the logistics sector. After that, I took on an entrepreneurial role at  EatClub , a fast growing food tech company. Currently, I have been working for the past 5 years at  Pristyn Care  in the role of City Head, one of the largest health-tech startups. 


Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in BUSINESS DEVELOPMENT ASSOCIATE role.

Overall experience in Bank and Startups with a specialty in Sales, Business Development, Client Handling and Operations.

Seeking a challenging and growth-oriented position as a BBA graduate, where I can utilize my strong analytical, communication, and leadership skills to contribute to the success of an organization.
I aim to leverage my academic knowledge and practical experience gained through internships to enhance operational efficiency, develop strategic business plans, and foster strong client relationships.

Results-driven Operations Professional with over 5 years of experience in operational management, workforce planning, scheduling, and staff supervision in high-paced environments. Proven expertise in strategic planning, process improvement, and day-to-day operations oversight, delivering measurable efficiency gains and performance improvements. Skilled in real-time decision-making, escalation handling, and cross-functional coordination to ensure seamless service delivery. Strong background in team leadership, customer service excellence, and compliance with regulatory standards. Recognized for communication, adaptability, and problem-solving skills, with a consistent record of driving operational reliability, on-time performance, and customer satisfaction.

Dynamic Senior Executive with extensive experience at Sir Gangaram Hospital, adept at streamlining healthcare operations and driving growth through strategic planning and effective team leadership. Proven track record in risk management and vendor negotiations, achieving significant cost savings while enhancing service quality. Committed to fostering a culture of continuous improvement and operational excellence.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Experienced HR and Operations Specialist with over six years of experience in handling human resource operations, employee onboarding, project coordination, and client support. Skilled at working in both corporate and business environments. Currently managing end-to-end HR workflows at Ascendion. Known for improving processes, working well with different teams, and ensuring smooth operations from start to finish.

 Versatile professional with experience in customer-facing roles and administrative tasks. Recognized for strong communication skills and flexibility, ready to enhance team performance and deliver outstanding service. 

 Dynamic Medical Assistant and Certified Nursing Assistant with proven expertise in patient care, medical assistance, and critical thinking. Excelled at Alcona Health Center by enhancing patient experience through effective communication and organization. Skilled in Microsoft Word and relationship building, significantly improving patient satisfaction and operational efficiency.  Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs. 

Ravi Kumar

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Senior Executive Operations

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Senior Executive Operations

BA -

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