Ravi Kumar
Overview
3
3
years of professional experience
Work History
Senior Executive Operations
Pristyn Care
Gurugram
07.2020 - 08.2023
- Supervised & managed junior staff in the team to support operational excellence in order to provide excellent patient centric service
- Produced & maintained regular reports on google sheets to evaluate performance, adjust strategies and maintain agile, sustainable operations
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs
- Provided cross functional support & insights between central ops
- Patient experience team
- Also, resolved a wide variety of queries & concerns raised by patients to the patient experience team.
Education
BA -
Himalayan University
01.2018
12th -
CBSE
01.2014
10th -
CBSE
01.2012
Skills
- Relationship Building
- Operations Management
- Team Management
- Adaptability
- Transparency and Accountability
- Problem-solving
- Microsoft office/ Google sheets & docs
- Well versed with Internet, e-mail
- Working knowledge of database
Personal Information
- Father's Name: Mr. Harender Kumar
- Title: Senior Executive - Operations
- Date of Birth: 10/18/96
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Hobbies and Interests
- Playing Badminton
- Meditation & Yoga
- Planting
- Typing of documents in Word & Excel for BOQ (Bill of Quantity)
- Actively play guitar Game and singing
- Organized festival events on occasions such as Durga Puja & Diwali.
Disclaimer
I hereby declare that the information given by me is true to the best of my knowledge belief.
Timeline
Senior Executive Operations
Pristyn Care
07.2020 - 08.2023
BA -
Himalayan University
12th -
CBSE
10th -
CBSE