Ravi Thakur
New Delhi,DL
Summary
To leverage my extensive technical and managerial expertise to drive organizational growth, enhance brand equity, and implement innovative product positioning and sales strategies. While contributing to the company's success, I aim to broaden my knowledge base, explore emerging business trends, and refine my skills in market development and customer-centric solutions.
Overview
23
23
years of professional experience
Work History
Regional Head – Technical & Customer Solutions
UltraTech Cement Limited
10.2021 - Current
- Managed a team of engineers to achieve regional sales targets and NCR objectives
- Successfully launched new products, focusing on augmented/blended products to enhance profitability
- Executed direct sales strategies through influencers and end customers
- Developed and implemented loyalty programs for influencers to improve engagement
- Conducted market development, demand generation, and competition mapping
- Ensured pre- and post-sales support, complaint resolution, and quality assurance
- Led call center operations and provided assistance to internal stakeholders
- Organized sales promotional events and technical activities to boost brand equity
- Delivered training on UBS (UltraTech Building Solutions) and new building products
Service Manager – Technical
UltraTech Building Solutions
04.2016 - 10.2021
- Promoted UBS outlets as a one-stop shop for building products, driving profitability
- Spearheaded B2B market penetration and store expansion for allied products
- Oversaw outlet construction and inauguration processes
- Designed and executed promotional activities and schemes for outlet profitability
- Trained stakeholders on allied products such as paints, construction chemicals, and wall putty
- Provided technical advisory services to influencers and end-users
- Conducted training programs for builders, contractors, and influencers to elevate construction quality and brand awareness
- Organized seminars and site demonstrations for engineering students
- Delivered online and offline services to improve customer engagement
- Conducted technical training for store owners, shop staff, and sales teams
- Built relationships with architects, engineers, and builders to generate leads and maintain brand index
Territory Technical Services Manager
UltraTech Cement Limited
08.2005 - 08.2016
- Delivered on-site technical assistance for individual house builders (IHBs), including engineering design and mix design solutions
- Provided QA/QC support for building materials at customer sites
- Conducted awareness seminars and customer visits to promote good construction practices
- Partnered with government departments, engineers, and architects for product promotion and lab testing
- Led technical teams for depot-wide activities, including seminars and technical meetups
Deputy Project Manager
S.P. Singla Construction Pvt. Ltd.
03.2003 - 07.2005
- Planned, monitored, and controlled site operations for ROB (Railway Over Bridge) projects
- Supervised construction works to ensure adherence to specifications and designs
- Prepared billing and estimates for various works and managed subcontractor billing
- Provided technical guidance to junior staff
- Projects: Construction of ROB in lieu of Level Crossing No
- 58-A, Rewari, Haryana
- Construction of ROB in lieu of Level Crossing No
- 22, Patiala, Punjab
- Railway Bridge No
- 313 at Ghaggar River, Ambala, Haryana
Graduate Engineer Trainee
Arch Consultancy Services Pvt. Ltd.
06.2002 - 02.2003
- Conducted quantity surveying and resource planning for highway projects
- Supervised works to ensure compliance with DPR specifications and designs
- Assisted clients in drafting and modifying engineering procedures and designs
Education
Master of Technology - Structural Engineering
G.Z.S.C.E.T.
Bathinda, Punjab01.2013
Post Graduate Diploma - Business Administration
Symbiosis University
01.2008
Bachelor of Technology - Civil
G.Z.S.C.E.T.
Bathinda, Punjab01.2002
Skills
- Leadership Skills Authorized by IIM-Ahmedabad
- Strategy & Game Theory for Management Authorized by IIM-Ahmedabad
- Design Thinking for Innovation Authorized by University of Virginia
- Strategic Sales Planning
- Market Development and Penetration
- Data-Driven Decision-Making and Analytics
- Collaboration Across Departments
- Influencer Engagement and Loyalty Program Management
- Team management
Accomplishments
- Nominated for Chairman Award for Distinguish Achiever
- Rated as Significantly Outperformed in FY’24, FY’23 & FY’22
- Awarded as Best Performer in FY’23 for Newly Launched Project ütec
- Won Technical Maestro Award -2007 for outstanding Performance
- Won Technical Maestro Award -2011 for outstanding Performance
- Topper of Tech T-20 Quiz Conducted by UltraTech Cement Ltd.
- Selected performer of the Month for Multiple Times.
- Distinguish Achiever in Successfully Launching New Products in UBS
- Trainer in FrontSTEP for Sales & Technical
- Appreciated Multiple times by Management to derive the Market & Store Penetration for Allied Products & Services
- 19 Year of Experience in different roles in UltraTech Cement Limited (Cement+UBS) in different regions
- Trainer for Zone as UltraTech Acharya for Competence Building
Extra-Curricular Activities
Active member of College Cultural Committee. Member of college Cricket team. Won school level GK & IQ contests.
Personal Information
- Date of Birth: 05/27/80
- Marital Status: Married
Hobbies and Interests
- Travelling
- Music
- Current Affairs
Training Undertaken
- A workshop on Concrete Technology and Assessment of Structures using Non-Destructive Testing (NDT) organized by Central R&D – Cement Business, Grasim Industries Limited, 08/28/05 - 08/29/05 at Vikram Cement Plant, Khor (M.P.).
- Industrial Workshop at GZSCET, Bathinda.
- 2 weeks Survey camp at Kullu.
- Training Course on Relationship Building by Pragati Leadership Institute Pvt. Ltd.
Timeline
Regional Head – Technical & Customer Solutions
UltraTech Cement Limited
10.2021 - Current
Service Manager – Technical
UltraTech Building Solutions
04.2016 - 10.2021
Territory Technical Services Manager
UltraTech Cement Limited
08.2005 - 08.2016
Deputy Project Manager
S.P. Singla Construction Pvt. Ltd.
03.2003 - 07.2005
Graduate Engineer Trainee
Arch Consultancy Services Pvt. Ltd.
06.2002 - 02.2003
Post Graduate Diploma - Business Administration
Symbiosis University
Bachelor of Technology - Civil
G.Z.S.C.E.T.
Master of Technology - Structural Engineering
G.Z.S.C.E.T.
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