Ravichandra Jasper S
Hyderabad
Summary
Experienced IT Manager with 16 years of experience in various roles across Cloud Migrations, Infrastructure Management, Service Management, Service Delivery and IT Operations. Possess an outstanding ability to build high-performing teams and lead them to success with focus on customer experience and quality of delivery.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Infrastructure Manager
HSBC Software Development India Pvt. Ltd.
Hyderabad
01.2020 - Current
- Program Managed migration of legacy PeopleSoft application components & data to Microsoft Azure Cloud
- Managed the migration of Z/OS DB2 v12 Database on the Mainframe into Microsoft Azure as an Azure SQL Database using Azure Data Factory
- Also migrated legacy application data archives from Windows 2K8, 2K12 & Linux (RHEL 6,7) platforms to Blob Storage in Microsoft Azure
- Delivered cost savings to the tune of $1M in 2021 & 2022 by demising elements no longer required in the application
- Currently manage Application Infrastructure Support, Production Support, Data Centre Operations, Service Delivery & Service Management projects
- Responsible for IT Infrastructure Management & Maintenance, Server Evergreen, Threat Identification & Remediation & other enhancements
Team Leader
HSBC Software Development India Pvt. Ltd.
02.2017 - 01.2020
- Team Leader for Data Centre Operations teams supporting applications running out of Global Data Centres in US, UK & HK
- Accomplishments include establishing L1 & L2 teams from the ground up in India and China in 2018 to move work out of high cost centres
- Built and led various IT Operations, Batch Processing, Data Centre Operations & Application Support teams throughout the years
- Responsible for multiple deliveries and global stakeholder management
Consultant Specialist
HSBC Software Development India Pvt. Ltd.
09.2016 - 02.2017
- L3 Consultant in Support Services for Mainframe & Distributed workload automation (batch processing & scheduling)
- Responsible for design and implementation of workload automation solutions for multiple applications
- Transitioned workload automation projects from the US and UK into India a short turn around
- Responsible for SOP design, documentation of best practices and standards.
Senior Software Engineer
HSBC Software Development India Pvt. Ltd.
04.2010 - 09.2016
- L3 production support team member for a very large batch application running on Mainframes
- Responsible for ensuring successful nightly batch runs for the application
- Additionally responsible for mentoring and guiding team members.
Software Engineer
HSBC Software Development India Pvt. Ltd.
06.2007 - 04.2010
- L2 production support team member for a corporate payments application on running on the Mainframe
- Responsibilities were code fixes, batch support, out of hours batch support and troubleshoot.
Education
Master of Computer Applications - Computer Applications
Pondicherry Engineering College
Pondicherry, India 07.2004 - 06.2007
Skills
Project Management
Service and Application Delivery
Cloud Migrations
Team Management
Stakeholder Engagement
Risk and Compliance Management
Specialities
- Cloud Migrations
- Program & Project Management
- Transformation Management
- IT Service Management & Data Centre Operations
Certification
PRINCE2 Practitioner Certificate in Project Management, 2019
Performance Milestones
- Program managed Cloud Migration of a very large z/OS DB2 database of 6K plus tables & size of 5 TB
- Migrated from IBM Mainframes into Microsoft Azure via ADF in 2022/23
- Delivered a cost saving of $3M per year
- Managed multiple IT Transformation Projects and Programmes between 2016 & 2019
- Responsible for Strategy & Design, Automation, Resource Planning, Cost & Budget Planning, Training and Communications
Overseas Experience
- 2 weeks of business visit to commission Production Support function & team in China at HSBC Technology, Guangzhou, PRC, 2018
- 3 months of work experience at HSBC Buffalo, NY, USA as a project consultant & coordinator; 2017
- 2.5 months of work experience at HSBC South Yorkshire Group Data Centre, UK; 2012
Personal Qualifications
M.C.A, Master of Computer Applications, Grade A, Pondicherry Engineering College, Pondicherry University
Accomplishments
- Successfully established and built many support teams/pods offshore to support business strategies of the organization
- Managed parallel responsibilities capably resulting in cost efficiencies to the tune of $3M
- Created an Application Infrastructure POD with a team strength of 10 at the Hyderabad Development Centre from the ground up in 2021
- Established two new teams at Hyderabad, India and Guangzhou, China in 2018 to deliver $1M cost saving by transitioning work out of high cost centres such as UK, US and HK
- Transitioned and established a critical workload automation POD from HSBC, New York City into Hyderabad, India
- Thereby expanded the scope of the India based team and delivering cost savings
Timeline
Infrastructure Manager
HSBC Software Development India Pvt. Ltd.
01.2020 - Current
Team Leader
HSBC Software Development India Pvt. Ltd.
02.2017 - 01.2020
Consultant Specialist
HSBC Software Development India Pvt. Ltd.
09.2016 - 02.2017
Senior Software Engineer
HSBC Software Development India Pvt. Ltd.
04.2010 - 09.2016
Software Engineer
HSBC Software Development India Pvt. Ltd.
06.2007 - 04.2010
Master of Computer Applications - Computer Applications
Pondicherry Engineering College
07.2004 - 06.2007