Ravikumar Chevula

Infra Transformation Analyst with 4.6+ years of experience in managing Microsoft SCCM , Intune, and VMware and Windows environments. Skilled in patch management, application packaging, and endpoint security with proven success in improving compliance rates and reducing incidents. Strong track record in supporting global enterprises and delivering IT solutions aligned with business needs

• I have 4.6+ years of IT Experience in Microsoft System Configuration Manager (SCCM) 2002 &2403.
• Experienced in SCCM Implantation Projects and build CAS, Primary, Secondary, Management Point and Distribution Point.
• Expertise in Software Distribution using SCCM 1902 and troubleshooting issues on Client Machines
• Patch management using Windows Server Update Services (WSUS) and SUP.
• Good experience in SCCM operations like SCCM Client Installation, Client remediation, Hardware Inventory, Software Inventory.
• Good Experience in Application Management in SCCM 2012 & SCCM 1902 and Custom Reporting using SQL Queries.
• Have Experience with Microsoft SCCM 1902 technical support with advanced knowledge of server and client maintenance, troubleshooting, query writing, and application deployments.
• Extensive experience SCCM DP role installation.
• Having knowledge of using Azure and Ivanti for auto patching.
• Knowledge in Active Directory infrastructure, Domain Name Services & DHCP.
• Installation and configuration of SCCM Servers such as Primary, Secondary, Distribution Points.
• Good experience in package & Application model deployment and troubleshooting various issues.
• Good experience in monthly patching & troubleshoot various issue in the same.
• Providing proper training and handover the project on time to the customer.
• Having experience to enroll the IOS, Android and MAC devices using Intune.
• Prepare the Weekly and Monthly reports/dashboards and share with management for customer reviews.
• Experience to create configuration profile and configuration policies.
• Experience in daily AV [WD & FEP] health check and monitoring the status.
• Good experience in creating SUG and DCM based on request.
• Experience in ITIL process like Change creation, incident and task.
• WSUS DB maintenance activity
• Experience in handling MS cases.

• SCCM 1902/ SCCM 2012/SCCM 2002 administration and Infrastructure activities
• Central Administration, Primary, Secondary, Management Point and Distribution Point sites installations.
• Monitoring the health state of all SCCM Servers & services running on those.
• SCCM health checks and resolution of critical Components and Sites
• Experience in SCCM 1610 &1902 Application model and Package Model
• Daily and Monthly client remediation activity
• Windows Server OS installation, Configuring, and Administration of different Versions.
• Familiar with different types of RDP issues like Not Authorized to log in.
• Profile loading error, internal error, Temporary profile issues.
• Worked on DISK SPACE issues.
• Solved issues like SERVER HUNG, SERVER DOWN and SERVICES down-related issues.
• VM restorations from v Centre using Manual and Automation methods.
• VM Cloning and Snapshots for VM Backups.
• ESXI HOST Patching and Migration issues.
• Creating and Deploying VMs from OVA, OVF files and Vm tools installation.
• Accelerator Board battery failure replacement.
• Backup of CAS, Primary sites and troubleshooting of backup failures.
• Managing 1,10,000+ iOS iPhones/iPad devices using MEM and ABM console.
• Handling both corporate owned and personal owned type devices.
• Responsible for management of Android Play store, iOS app Store, Windows Business Store, LOB application and Win32 Application.
• Migrated Intune Legacy to Microsoft Intune (Modern portal).
• Windows Image Capturing and customizations, generating standalone Offline media (MDT).
• Creating Applications for Win 10 devices via Microsoft Endpoint Manager (MEM) Console.
• Implemented Windows Autopilot for pre-provisioned deployment over production.
• Application packaging using Win32 Content Prep tool, WCD, WinRAR, IExpress, Visual Studio, etc.
• Creating device & user-based policies via config. profile like administrative template, OMA-URI.
• Support and troubleshoot technical issues related to Intune.
• Co-ordinate with IT support team for real time troubleshooting.
• Real time troubleshooting related to SCCM/Intune issues.
• Pushing the required software updates through SCCM 1610/SCCM 2012/SCCM1902
• Implementation and Configuration of System Centre Configuration Manager 1902 and its features.
• Software Distribution and Patch Deployment Process
• Good experience in DP role installation & package replication to the DP’s.
• Troubleshooting client installations and software distribution issues.
• Checking the Server-side log files and Client side log files for troubleshooting the issues
• Creating the collections on basis of deployment requirements
• Creating boundary and boundary groups.
• Good experience in DCM baseline creation
• Creating the Package Programs on the SCCM site server
• Advertising the packages into Client machines in the hierarchy
• Having knowledge of using Azure and Ivanti for automatic patching.
• Worked on SCCM 1806 to SCCM 1902 upgrading activity.
• Good experience in all kind of deployments and troubleshoot in various issue
• Experience in SCCM Client & SCEP installation and uninstallation and troubleshooting various issue.
• Administration of entire project and give end to end support for the entire project solving technical problem and providing technical solution on time
• Developed PowerShell scripts to automate user provisioning in Active Directory, reducing manual effort by 70%.
• Created scheduled scripts to monitor disk space, memory, and CPU usage, sending automated email alerts.
• Automated SCCM patch deployment using PowerShell, ensuring timely security updates.
• Used PowerShell to manage Azure VMs, create resource groups, and automate cloud deployments.
• Integrated PowerShell with Exchange Online for mailbox management and bulk email rule modifications.
• Developed a PowerShell script to extract logs and parse event viewer data for security compliance reporting.
• I have strong hands-on experience with Operating System Deployment (OSD) in Microsoft SCCM, including the creation, customization, and management of task sequences to automate Windows operating system deployments across enterprise environments.
• This includes configuring deployment settings, managing boot images, integrating drivers, and handling various deployment scenarios such as bare-metal deployment, refresh, and replace scenarios.
• I am also proficient in leveraging task sequence variables and conditions to create dynamic deployments tailored to different hardware models or departments.