Having 13+ Years of experience in the IT industry serving various client to support Public Cloud & DevOps Practices & solution design. Having 6+ years of experience in cloud domain to implement cloud operations like Apache cloud stack IAAS, Citrix Xenserver , AWS, Open stack private cloud operations.
During my job experience, I had practical skills with interesting technologies,task,people. In the whole role in my engineering practice include building and supporting infra based on linux/Unix platform in a on-premise or cloud based. Experience on server infrastructure migration,monitoring and securing, from last few year i am actively participating in building ,monitoring and supporting CI/CD in product developing.
Certifications % Training
Project data2cloud Cloud (Oman) - I was responsible for day to task as:
Cloud Data center support – Coordinate with multiple hardware vendor to commission, decommission new hardware like servers, storage network device.
· Lead and handle end to end hardware implementation & faulty hardware replacement.
· Handle offline data storage from customer premises to cloud servers& vice versa.
· Manage end-to-end cloud compute service delivery right from planning until delivery.
· Create and manage infrastructure as per order form for customer like Virtual private cloud (VPC)and VMs, storage, networking.
· Creating templates out of snapshots for Linux, Windows and other flavors of OS.
· Creating networking tiers as per customer application requirements.
· Creating ACL rules, port-forwarding rules, load balancing rules, with multiple algorithms like (Round Robin, least connection, Source define) and applying stickiness with develop team.
· Provisioning, Adding storage, volume snapshots etc.
· Project planning and monitoring including forecasting and schedule control.
· Control and managing resources on Apache cloud stack.
· Migrating resources from On-premises to Ooredoo cloud using different migration tools and using Apache cloud stack.
· Managing the cloud data center, installing, upgradations of hardware etc.
· 24/7 support to customers in terms of services on IaaS, PaaS, SaaS.
· Handled the migration of complete on-premises Linux Infra to Ooredoo cloud of one of prestigious insurance company in Oman (Insurance Company SAOG).
· Implemented DR infrastructure.
· Single point of contact for multiple government customer’s w.r.t cloud Operations.
· Upgrade software and hardware systems for optimal performance
· Fix system issues
· Interacting with clients, providing cloud support, and making recommendations based on client needs.
· Help customers to Investigate, create, and recommend innovative and enhanced security measures
· Perform vulnerable testing to find out loopholes in network and servers with Nexus and kali linux.
· Help customer to secure their infrastructure and guide them to achieve full proof security.
· Proffer security recommendations
· Control and managing resources on Apache cloud stack.
· Modifying and improving existing systems.
· To ensure the availability, performance, scalability and security of production systems in azure private cloud infrastructure.
· Responsible for systems performance monitoring in azure cloud.
· Build of new environments for development /Production and test in Azure
· Azure network experience, VPN and Express route, Azure DNS, Traffic Manager, and Load Balancers.
· Responsible for Incident Management i.e. troubleshooting and leading critical or urgent issues on email and mobility infrastructure and driving
· them to resolution as per the agreed SLAs with customer.
· Deploying and configuring virtual network, VPN Gateway, DDos Protection, Load Balancing, Network Watcher In azure cloud.
· Orchestrating routing paths, especially in a hybrid environment.
· Managing public and private IP addresses for your VMs and selected other Azure resources.
· Responsibilities:
· Manage Logical Volume
· Extending (a) LV (b) Reducing LV (c) Extending VG (d) Reducing VG (e) Adding PV (f) Removing PV
· Execute Manual Security Health Check
· Support Monitoring settings & automation
· Backout Security Patches Bundle
· Install, Configure, Upgrade Security Health-Checking Client
· Modify File Ownership and Permissions
· Create Filesystem
· Extend Filesystem
· Remove Filesystem
· Maintain Operating System Patches.
· Manage VM instance
· Install Patches by manual process
· Manage Platform support Toolkits / Scripts
· Server on boarding
· Server Decommissioning
· Remove Virtual Server
· Provide Technical Guidance / Information
· Remediate Security Health Checking Violations
· Remediate findings
· Configure NIC interface
· Assist TCP/IP Networking configuration
· Manage Remote access mechanism
· Review / Analyze OS platform alerts
· Check the version of a particular package version in all the servers
· working with backup team for failed backup
· Working on EMC power path.
· Provide RCA for Sev1
· Do not perform this activity without an approved change ticket.
· If there is no RISK acceptance letter for EOL OSes then SA must open change tickets & have the customer reject them for audit purposes.
· Leverage OS best practices to do the upgrade.
· Ensure there is a back-up taken before the upgrade. Open a change ticket against the backup team to take a backup & ensure they have backed up everything before the upgrade is done.
· Test the upgrade on a test server before moving it to production.
· Ensure all the change tickets are approved before the upgrade is performed.
· Keep handy of all Vendor support contacts and contracts details
· Check for all latest patch info or pre requisites or known issue with OS changes
· Check for systems, Adapters and devices firmware’s support the new OS Releases
· Check all the device drivers supports the new OS Releases
· Check for all applications and databases support the New OS Releases
· For all OS Release installations prepare Installation/TEST/Backout plan
Responsibilities:
· Deployment and maintenance of Linux systems and app software in multiple platforms Improve system performance by working with the development team to analyze, identify and resolve issues quickly.
· All Linux administration and configuration FTP, NFS, samba, Tcp wrappers, iptables, selinux context , Apache Tomcat.
· Custom udev rules written and management of /sys and /proc files
· Design and configure the build environment for build developers and testers.
· Troubleshooting performance issue. IO latencies, CPU core Multi-Threading uses ,file system inode corrupt, Multipath issues
· Provide storage provision through HP Management console.
· Analyzing the perflog and do corrective actions as per required.
· Create, expand any existing LUNS
· Vdisk, Creating Volumes, assigning LUNS to Host.
· Create, expand of new and any existing LUNS, volumes on HP Storage.
· Mirror clone,snapshot creation ,
· Trouble Shooting of OS issues.
· Handling Multiple OS Platform on L2 Capacity for Redhat ,Centos ,Ubuntu .
· Linux server’s installation over PXE, configuration and maintaining.
· Installation and Maintenance of Software Packages & Patch’s.
· Maintaining SOPs, policies and other day-to-day processes.
· Hardware CI faulty calls logging with OEM and provide support during FRU replacement.
· Monitoring and validating Server Events and take needful action
· Managing User and Group Account, setting up and configuring the Quota.
Configuration of Apache, FTP, NFS, NIS, DHCP, SAMBA, DNS and squid servers
· Administration and configuration asterisk server.
· To handle the EUC Network issues and to provide support in Application software installation and troubleshooting.
· To configure Routers and switches from various series.
· To Physical Asset verification and audit the new customers Tangible Assets.
· Been Deployed in customer premises for multiple projects
· Installing, configure, manage and troubleshoot Linux servers.
· To configure Routers and switches from various series.
· To Physical Asset verification and audit the new customers Tangible Assets.
· Install and configure server for deploy Drupal, Wordpress , java and php sites.
· Create new domain accounts with WHM and Cpanel for hosting new sites
· Create new security policy in firewall & keep all network device secure from out and inside threats with Watchgurd UTM and router ACL ,PFSense, Iptables,symentec,
· Create and manage customer email accounts and provide technical help
DevOps Integration
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