Ravi Nandlal Jaiswar
Mumbai,MH
Summary
- Competent Business Development professional with 5 years and more experience in banking industry
- Proven leader in the banking sector with a track record of enhancing customer satisfaction and sales at Kotak Marinara Bank
- Skilled in client management and sales strategies, demonstrated through successful cross-selling and stakeholder relationship building
- Excelled in operations management and decision-making, boosting employee performance and client retention.
- Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
• Experienced in supervising team to achieve team goal with
self-efforts and team management skills
Overview
6
6
years of professional experience
Work History
Deputy Manager
Kotak Mahindra Bank
04.2022 - Current
- Acquiring and on-boarding new clients for CASA and cross-selling the relevant products through multiple channels.
- Pitching various investment products such as Life Insurance, General Insurance, Mutual Funds, etc.
- based on customer’s requirement and risk profile.
- Expertise in processing multiple customers requests such as opening or closing of Fixed Deposits, Recurring Deposits, Tax Payments, etc. while adhering to KYC Norms.
- enhancing customer experience. Resolving all financial and process related queries from HNI thereby.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
Sales Officer
HDFC Bank Ltd (HDB FINANCIAL SERVICES PVT LTD)
08.2018 - 03.2022
- POS Marketing is a type of in-store promotion that happens at the point where a transaction occurs to help increase sales.
- Involving in advising client on all retail banking needs including Assets and Liabilities
- Delivering customer satisfaction through regular engagement with existing mapped customers and resolving customers’ queries.
- Assessing key performance analytics, MIS and benchmarks
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Managed customer inquiries and concerns with speed, efficiency and knowledgeable support.
Education
Bachelor of Commerce - Finance
NIRMAL DEGREE COLLEGE OF COMMERCE
Mumbai03.2017
Higher Secondary School -
R K COLLEGE
Mumbai, India03.2014
Secondary School -
Anudatt Vidyalaya School And Junior College
Mumbai, India03.2012
Skills
- Client Management
- Sales strategics
- Operations Management
- Decision-making capabilities
- Performance Improvements
- Sales & Marketing
- Banking Administration
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Software
Basic computer knowledge
MS - CIT
Word Excel Power Point Course
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Company CultureTimeline
Deputy Manager
Kotak Mahindra Bank
04.2022 - Current
Sales Officer
HDFC Bank Ltd (HDB FINANCIAL SERVICES PVT LTD)
08.2018 - 03.2022
Bachelor of Commerce - Finance
NIRMAL DEGREE COLLEGE OF COMMERCE
Higher Secondary School -
R K COLLEGE
Secondary School -
Anudatt Vidyalaya School And Junior College
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