RAVINDER SINGH
Deputy Manager
Toronto, ON,CANADA
Summary
Professional Bank Branch Manager with over 4.5 years of experience. Proficient in all aspects of branch management and operation, including account management, customer service, staff coordination, and product sales. Dedicated to effective and innovative management techniques to ensure the success of the branch
Overview
5
5
years of professional experience
1
1
Certificate
Work History
BRANCH MANAGER
STATE BANK OF INDIA
SURAT, INDIA
2017.12 - Current
- Mentoring Junior Bank Staff Employees on customer Services and sales Techniques
- Executing loan applications that includes from accessing the customer needs and suggesting particular loans
- Checking customer eligibility and ordering preliminary reports
- Maintaining data Confidentiality and updating secure bank servers
- Suggesting different Insurance and investment products as per customer needs.
Probationary Officer/Assistant Manager
- Maintenance of daily loan data-base and performing general banking operations
- Educating bank customers on availing credit options and the multiple loan products
- Assisting Senior officers with loan applications and processing
- Marketing digital products of the bank and educating customer for using digital portals for banking
TECHNICAL ASSOCIATE
QUARK
2016.02 - 2016.09
- Handling Technical Customer Complaints
- Reply to Emails of Customer Inquiries and Order Placement
- Providing Phone Assistance to foreign clients Including S&P, Dassault and Individual Customers.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Panjab University
2011.08 - 2014.05
DIPLOMA - Electrical, Electronics And Communications Engineering
P.S.B.T.E.&I
2008.07 - 2011.05
Matriculation -
Govt. Model Sr Secondary School Sector-46
CHANDIGARH 2007.04 - 2008.03
Skills
Personal Loan Management
General Banking
Operating Systems: Windows, Macintosh
MS Office
Health insurance
Client needs analysis
Life insurance
Accomplishments
My last branch has booked Net profit of Rs 10 Million during last Financial year and growth of Rs 70Million in Home loan segment last to last year.
During the last two consecutive year I have awarded with "AAA" rating for my performance as Branch Manager.
My last Branch has received "AA" Rating in Risk Focused Internal Audit.
I have been awarded Pearl GEMS for good performance in Home Loan Management and BM-Ship each year Since 2020.
Certification
Junior Associate of the Indian Institute of Banking
Timeline
Junior Associate of the Indian Institute of Banking
2019-09
BRANCH MANAGER
STATE BANK OF INDIA
2017.12 - Current
TECHNICAL ASSOCIATE
QUARK
2016.02 - 2016.09
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Panjab University
2011.08 - 2014.05
DIPLOMA - Electrical, Electronics And Communications Engineering
P.S.B.T.E.&I
2008.07 - 2011.05
Matriculation -
Govt. Model Sr Secondary School Sector-46
2007.04 - 2008.03