Ravinder Singh
Aligarh
Summary
With a proven track record at ZTE Telecom India Pvt Ltd, I excel in power system analysis and effective team training, significantly enhancing product improvement and safety compliance. My expertise in various types of SMPS and Lithium ion Batter Testing and leadership in energy management initiatives have driven substantial efficiency gains.
Overview
8
8
years of professional experience
Work History
Power Engineer
ZTE Telecom India Pvt Ltd
Gurgaon
07.2023 - Current
- Communication with customer
- 100% Uptime
- Corrective Maintenance
- Preventive Maintenance
- Safety Compliance
- Zero Night Travel
- Preparation of monthly field complaint and publish with the team for product improvement
- Responsible for reconciliation of the field service part and prepare the monthly report
- Prepare the battery refurbish center plan
- Impart training to the new employee, the field team, the vendor team, and the customer.
- Understanding and fault rectification of lithium-ion batteries.
- Assist the manager in follow up related activity for field battery repair and troubleshooting
- Maintain the safety compliance
- Develop and design the safety tool for field engineer and partner team
- Keep up to date knowledge on new services and product offered by ZTE
Utility Engineer (Infra Engineer)
Reliance JIO Infocomm Limited
08.2021 - 05.2023
- Issue materials and manage contracts for the CMP
- Monitor performance of utility equipment against defined SLAs
- Ensure uptime of utility equipment and network facilities
- Carry out level 2 rectification of utility equipment
- Monitor utility alarms and ensure closure of the same
- Track consumption per hour of utility equipment
- Ensure implementation of quality, health, safety, environment and fire policies
- Use of PPE by self and technicians
- Support in regular training on HSEF and safe practices are being following at tower site
- Liaison with NOC for fault clearance & the related activities
- Ensure that preventive maintenances as per defined intervals
- Resource planning and deployment for smooth network operations
- Coordinate with NOC for How to Improve Premium customer
- Maintain excellent level of site quality (proper cable laying, correct temperature, correct setting, site in automation, etc.)
- Identify gap against specification and ensure time correction
- Compliance checking of quality of technicians, partners, spares including any ethical issues
- Maintain infra uptime as per KPI
- RCA of outages and prepare corrective action plan to avoid repetitions
- 100% site automation and alarm integration with NOC
- 100% compliance on PM
- Site visit and closure of punch points
- Maintain high level of landlord engagement to ensure 24
- 7access and facilitate upgrade/planned event/installation and other operational work at site
- Coordinate with the core team for critical issues resolution
- Track corrective and preventive maintenance of utility equipment
Project Manager
System infra solution Pvt Ltd
09.2020 - 08.2021
- Company Overview: Vendor of ATC
- Responsible for achieve service target and achieve delivery
- Create the execute monthly/weekly preventive maintenance (PM) plan and breakdown calls
- The quality of service is maintained and equipment uptime is maintained as per SLA
- Spare and inventory management
- Check the control on spares, KPI Penalty, manpower cost, reimbursement, etc
- Are in place
- Study the field failure report and implement strategies to ensure high equipment availability
- Monthly billing and ensure revenue realization
- Revenue targets for installation/commissioning are met on monthly basis
- Track the progress of project and update customer
- Quality job is executed by vendors so that acceptance testing is done smoothly
- Timely billing and revenue realization to understand client need and expectation and device solution accordingly to drive sales, augment turnover and achieve desire target
- Meet regularly with the customer and update him about field operation
- Share insights with customer to help them perform better
- Apprise customer on new Products/service offering and generate business
- Share detail on KPI, customer value report, call analysis report etc
- With customer
- Technical and process training for new and existing staff
- Periodically measure employee performance and coach/motivate employee to perform better
- Resolve/Highlight employee issue and take decisive actions on Non-Performers
- Vendor of ATC
Field Support Engineer
Indus Towers Ltd
09.2018 - 09.2020
- Site hygiene, compliance to organizational requirements
- Use of PPE by self and technicians
- Support in regular training on ESH and safe practices are being following at tower site
- Issue and usage of PTW for every activity being done at site
- Liaison with NOC for fault clearance & the related activities
- Provide support for outage escalation by OPCOs
- Ensure that preventive maintenances as per defined intervals
- New integration activities as per specified targets through planned events
- Site access support as and when applicable for tenant
- Resource planning and deployment for smooth network operations
- Coordinate with NOC for How to Improve Premium customer
- Maintain healthy customer relationship
- Maintain excellent level of site quality (proper cable laying, correct temperature, correct setting, site in automation, etc.)
- Identify gap against specification and ensure time correction
- Periodic audit to ensure that Civil/tower electrical and other infrastructure are in the best state
- Ensure ZERO quality/operational process non-compliance
- Compliance checking of quality of technicians, partners, spares including any ethical issues
- Drive uptime for all customers
- Maintain infra uptime as per MSA/KPI
- RCA of outages and prepare corrective action plan to avoid repetitions
- 100% site automation and alarm integration with NOC
- Alarm & metering correction at site
- 100% compliance on PM
- Site visit and closure of punch points
- Compliance of sites access process
- Maintain high level of landlord engagement to ensure 24
- 7access and facilitate upgrade/planned event/installation and other operational work at site
- Resolution of hygiene related trouble tickets to ensure landlord satisfaction
Network Engineer & NOC Engineer
Pratap Technocrats Pvt Ltd
05.2017 - 09.2018
- Company Overview: Vendor of Reliance Jio Infocom Limited
- Ensure network availability by supervising all active, passive critical, major and minor alarms and get them resolved within shortest span of time
- Giving support on resolving issues related to eNodeB, especially HW & if needed provide onsite support also
- Worked on Cisco routers (900 Series), Juniper router, Rad L2 switch, Samsung eNodeB, Airspan small cell, Samsung small cell, Emerson SMPS, Exicom SMPS, Delta SMPS, Coslight battery, Exicom Battery
- Resolution of media issues (Dragon wave& NEC microwave and optical fiber)
- Coordination with deployment team and project team for quality of installation and commissioning activities and HOTO of sites with no service affecting punch points
- Responsible for operation & maintenance of SMPS, DG, battery bank, electrical wirings, earthing and all other passive infra work of allotted sites
- Responsible for clearance of all SA (service affecting) alarms
- Carrying out the preventive maintenance (PM) schedules for improving overall reliability and safety of utility of all infra equipment as per standard process
- Responsible for alarm simulation of sites
- Coordinate with all cluster in charge (RCOM, MTNL, Viom, GTL, Indus, ATC, Tower vision), technician and vendor for ensuring no power issue and manage Infra uptime at all sites
- Monitoring and Escalation of Alarms by using standard management tools Citrix, TeMIP client, LSMR and ensure zero outage in Delhi NCR circle
- Work involves maintenance activity, alarm monitoring, troubleshooting minor alarms, escalating issues and report generation on demand
- Investigation of the causes of outages and follow up the issue until it is completely resolved to maintain network reliability and availability
- Responsible coordination with field engineers to resolve utility related problems on daily basis & providing technical support
- Responsible network alarm monitoring & troubleshooting passive equipment
- Escalation of Major Alarms occurred on Live Network to technician, supervisor, area manager, senior area manager and so on
- Perform 24X7 Monitoring of the critical Network Management Network Monitoring
- Troubleshooting and Fault Management & Monitoring of Alarms according to severity
- Preparation of reports using Macro Function in Ms-Excel
- Provide technical voice support to the circle team and to the customer(JIO) end as well
- Vendor of Reliance Jio Infocom Limited
Education
B.Tech -
Accurate Institute of Management of Technology
Greater Noida UP01-2015
Intermediate Certificate - PCM
Government Inter College Bulandshahr
Bulandshahr01-2011
High School - PCM
Government Inter College Bulandshahr
Bulandshahr01-2009
Skills
- SMPS Testing
- Fault Rectification
- Team Management
- Lithium Battery Testing
- Fault analysis
- Energy efficiency audits
- Power electronics
- Energy management
- High voltage engineering
- Demand response
- Power system analysis
- Thermal power generation
Personal Information
Marital Status: Married
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Power Engineer
ZTE Telecom India Pvt Ltd
07.2023 - Current
Utility Engineer (Infra Engineer)
Reliance JIO Infocomm Limited
08.2021 - 05.2023
Project Manager
System infra solution Pvt Ltd
09.2020 - 08.2021
Field Support Engineer
Indus Towers Ltd
09.2018 - 09.2020
Network Engineer & NOC Engineer
Pratap Technocrats Pvt Ltd
05.2017 - 09.2018
B.Tech -
Accurate Institute of Management of Technology
Intermediate Certificate - PCM
Government Inter College Bulandshahr
High School - PCM
Government Inter College Bulandshahr
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